Business Analyst

7 days ago

Glasgow, Glasgow City, United Kingdom Hellowork Consultants Full time £25,000 - £40,000 per year

Job Description:

This is a core functional BA role with good experience in credit card and payments domain. Hope the below helps in identifying the right candidates.

  • Lead the Discovery Phase for the credit card integration workstream, ensuring a structured approach to understanding business needs, system capabilities, and gaps.
  • Analyse and compare credit card products, features, processes, and customer journeys across both organisations.
  • Perform detailed functional analysis across core credit card domains such as payments, billing, transactions, authorisations, limits, collections, rewards, and customer servicing.
  • Assess system and feature differences between the two banks, identifying integration challenges, dependencies, and opportunities for consolidation.
  • Define and document business requirements, functional specifications, use cases, and process flows.
  • Support designing target operating model and overall integration roadmap.
  • Facilitate workshops, requirement walkthroughs, and design discussions with cross-functional stakeholders.
  • Support creation of integration roadmap, highlighting sequencing, risks, and decision points.

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