Account Assistant
3 days ago
Job Overview
We are seeking a dynamic and detail-oriented Account Assistant to join our vibrant team In this role, you will play a crucial part in supporting our client accounts by managing daily administrative tasks, fostering excellent customer relationships, and ensuring smooth communication between clients and internal teams. Your energetic approach and strong organizational skills will help drive our commitment to exceptional service and operational excellence. This paid position offers an exciting opportunity to develop your skills in client services, sales support, and data management within a fast-paced environment.
Duties
- Assist with processing client transactions, invoices, and payments with accuracy and efficiency
- Support the sales team by preparing proposals, updating client records, and following up on leads
- Handle inbound and outbound calls with professionalism, demonstrating excellent phone etiquette
- Provide outstanding customer support by addressing inquiries, resolving issues promptly, and maintaining positive client relationships
- Perform data entry tasks using Microsoft Office applications to update account information and generate reports
- Manage cash handling procedures securely during transactions or payments
- Maintain organized records of client interactions, transactions, and correspondence for easy retrieval
- Collaborate with team members to ensure timely delivery of services and accurate documentation of all account activities
- Analyze account data to identify trends or discrepancies that require attention or follow-up
- Support the onboarding of new clients by collecting necessary documentation and providing clear guidance on processes
Qualifications
- Multilingual skills are highly desirable; fluency in English is required, with additional languages considered a plus
- Previous experience in customer support or call center environments is preferred; familiarity with outbound calling is advantageous
- Strong communication skills—both verbal and written—are essential for effective client interactions
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with solid computer skills for data entry and document management
- Demonstrated ability to handle cash transactions accurately while maintaining professionalism
- Excellent typing skills for quick and precise data entry tasks
- Bilingual abilities will enhance your effectiveness in serving diverse clients
- Experience in sales support or client services roles will be beneficial for understanding customer needs and upselling opportunities
- Knowledge of call center operations or customer service best practices will contribute to success in this role
- Strong analysis skills to interpret account data and identify actionable insights
Join us as an Account Assistant and become a vital part of a team dedicated to delivering exceptional service Your enthusiasm, attention to detail, and proactive attitude will help us build lasting relationships with our clients while advancing your career in a supportive environment. This paid position provides valuable experience in customer service, sales support, data management, and communication—key skills that will serve you well across various industries.
Job Type: Full-time
Pay: £24,420.00-£39,219.77 per year
Work Location: In person
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