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Market Development Specialist

2 weeks ago

London, Greater London, United Kingdom Visual Comfort & Co. Full time £35,000 - £60,000 per year

Visual Comfort & Co is nationally recognized as the foremost retailer of luxury lighting. Our expansive assortment includes decorative lighting collections from the most influential names in design and architectural solutions from the foremost innovators in the industry. Above all, we are committed to providing a brilliant customer experience through our showroom locations across the country and online at We have a welcoming and challenging workplace environment for our employees.

The Market Development Specialist (MDS) is a critical part of Visual Comfort's growth strategy. The MDS is responsible growing Visual Comfort's business by calling on Interior Designers in non-showroom markets. A successful MDS is an active listener, has a compelling sales personality and a drive to chase and close new business from cold calls and warm leads. This role will focus on building relationships with and educating customers and prospects on Visual Comfort's products and services. The MDS position is an inside sales position with 100% of the customer interaction being virtual; utilizing phone, email, zoom, and social media.

Responsibilities:

  • Utilize existing customer and target lists to contact potential clients to establish rapport and schedule meetings
  • Execute structured warm and cold calling plan to a target list in excess of 400 accounts
  • Work collaboratively with other departments to ensure a best-in-class client experience
  • Conduct virtual presentations daily
  • Effectively present Visual Comfort's value proposition to influence potential customers
  • Utilize CRM to effectively manage sales call cadence, pipeline, and customer follow-up
  • Ability to work autonomously through the sales process from lead to converted sale
  • Additional duties/tasks, as required

Requirements:

  • 3+ years inside sales experience
  • Must speak fluent French, required, German is also preferred
  • Experience in interior design, building products, or home furnishings
  • Bachelor's degree (BA/BS) preferred or equivalent experience
  • Excellent written, verbal and interpersonal skills with experience in public speaking
  • Superior organizational skills with excellent attention to detail
  • Ability to prioritize and handle multiple tasks and changing priorities
  • Keen eye for design and creativity
  • Ability to achieve results both independently and through collaboration
  • High energy, independent, proactive, and self-motivated

Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information, or any other legally protected status.