Mental Health Care Manager

Join Our Team as a Care Manager in Wandsworth/Putney

Are you an experienced care professional with a passion for making a difference? We are looking for a compassionate and dedicated Care Manager to join our team in Stratford. This is your chance to take on a leadership role in a thriving organisation dedicated to supported living.

About US

SLS is a multi-award-winning supported housing provider specialising in services for individuals with complex mental health needs, learning disabilities, autism, and other support requirements. We are committed to challenging stigma and empowering people to live independent, fulfilling lives.

We are currently seeking an experienced and motivated Mental Health Care Manager to join our dynamic Care Team.

Our Commitment to Safeguarding

At Supported Living Services Ltd, we provide compassionate, person-centered support guided by respect, integrity, and professionalism. We prioritise safe recruitment and the protection of vulnerable adults, conducting enhanced DBS checks, reference verification, and mandatory safeguarding training to uphold the highest safety and ethical standards.

DBS

Enhanced DBS check is required. Candidates not on the DBS Update Service will have to meet the cost for an Enhanced DBS Check.

Why Work With Us?

Impactful Role: Join a respected organisation that prioritises person-centred care and supports residents in achieving independence. Be part of a mission to build the future of community mental health recovery.

Growth Opportunities: Benefit from a competitive salary, ongoing professional development, and the chance to shape the future of our services. We offer a range of care packages to help service users transition from hospitals or residential care homes to independent living.

Supportive Environment: Work with a dedicated team in a supportive, collaborative culture that values innovation and care excellence. We foster an open, positive, and inclusive management culture.

Enhanced Benefits: We offer a competitive package designed to support your well-being, career growth, and work-life balance, ensuring you feel valued and motivated.

What we offer :

• Full Time, Permanent Contract
• Internal and External Trainings
• Level 3 First Aid Training Certificate
• Blue Light Discount Card (online or in-store discounts)
• 24/7 support - Employee Assistant Programme (Free and confidential)
• Company events
• Birthday Paid Leave (After Probation)
• Point Based Reward Scheme (After Probation)

Responsibilities Include, but Are Not Limited to:

Service Leadership & Compliance:

• Register as the CQC Registered Manager, ensuring compliance with all relevant regulations (CQC, Local Authority, NICE Guidelines, etc.).
• Provide oversight across administration, care, nursing, housekeeping, catering, premises maintenance, and health & safety.
• Conduct regular audits, spot checks, and mock inspections to maintain high service standards.

Financial Management & Marketing:

• Oversee budgets, income collection (rent, damages), and marketing activities to maintain financial sustainability.
• Work with senior team members to resolve income collection issues.

Staff Management:

• Recruit, induct, train, supervise, and appraise team members.
• Develop rotas for optimal coverage and skill mix.
• Lead, motivate, and direct staff, ensuring succession planning and multidisciplinary team working.

Resident Care & Safeguarding:

• Carry out assessments, design support plans, and conduct regular reviews to promote and protect resident welfare.
• Ensure the highest standards of cleanliness, safety, and comfort for residents.

Quality & Governance:

• Conduct audits, spot checks, and mock inspections.
• Address disciplinary and grievance matters.
• Participate in the on-call rota.

Premises & Environment:

• Ensure the premises, including resident's accommodation, are maintained to the highest standards at all times.
• Coordinate any required relocations (floating) to maintain quality care.

Continuous Improvement:

• Encourage staff development, uphold best practices, and stay current with evolving regulations and internal policies.
• Seek opportunities for personal and professional growth.

What You Bring:

• Strong leadership experience in a care management role, ideally within supported living or mental health services.
• Proven knowledge of safeguarding, care planning, and regulatory compliance.
• A passion for improving the lives of residents and fostering an inclusive, positive team environment.
• Experience managing budgets and maintaining high service standards.
• Having or actively working towards an NVQ Level 5 in Health and Social Care is essential.
• A professional qualification such as Registered Mental Nurse or Registered Nurse Learning Disabilities is desirable.
• Excellent written and verbal communication skills.

Work Schedule:

• Hours: Monday to Friday, 9 am to 5 pm, On-Call Shift
• Location: Office-based role.
• Contract : Full Time

Join a Purpose-Driven Team

If you're ready to take on a leadership role in a thriving organisation dedicated to supported living, we want to hear from you This is your chance to make a real difference in the lives of those we support.

For inquiries or more information, please email us at

Job Type: Full-time

Pay: £32,000.00-£35,000.00 per year

Benefits:

• Additional leave
• Company events
• Health & wellbeing programme
• Store discount

Licence/Certification:

• NVQ Level 5 (required)

Work Location: In person