Retail Supervisor with barista experience

2 weeks ago

London W UX, United Kingdom Compass Group Full time £25,000 - £35,000 per year
Retail Supervisor (Barista Experience Required)

We are currently recruiting an experienced and service-focused Retail Supervisor with mandatory barista experience to join our casual workforce, supporting operations across a range of high-profile venues.

This position offers a unique opportunity to work within a flexible, dynamic environment while delivering outstanding customer service and supporting front-line retail teams.

Key Responsibilities

In this supervisory role, you will be responsible for:

  • Leading the retail and catering teams to deliver a consistent and high-quality guest experience
  • Ensuring effective team communication and operational coordination across shifts
  • Resolving customer feedback and service issues in a professional and timely manner
  • Overseeing refunds, and financial transactions with accuracy
  • Supporting staff performance and morale through proactive engagement
  • Maintaining high standards of service during peak trading periods
Candidate Requirements
  • Mandatory barista experience, with the ability to train and support others
  • Strong communication and interpersonal skills
  • Ability to remain composed and efficient under pressure
  • Excellent organisational skills and attention to detail
  • A proactive, team-oriented approach with a commitment to service excellence
What We Offer
  • Competitive weekly pay (£ % holiday pay = £15.35)
  • Flexible shift patterns to suit your availability
  • Ongoing training through our eLearning platform
  • Opportunities for career development and progression
  • Pension scheme
How to Apply

To apply, please complete our short online application form. A member of our team will be in touch shortly to invite you for an induction day. Successful candidates can expect to begin work within a few days, subject to onboarding.

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