Technical Services Manager

Role Overview

Are you passionate about advancing technical services in the dairy and beef industry?   We are looking for a proactive Technical Service Manager in GB and NI to lead and develop the Technical Service team, driving innovative solutions for strategic accounts across Great Britain and Northern Ireland.   In this key role, you'll collaborate with cross-functional teams to deliver impactful technical services, support account growth, and champion genetic improvement initiatives aligned with Genus ABS's global strategy.

You Will

Program Planning & Execution

• Lead the planning and execution of the Technical Services program, coordinating with SAMs, Genetic Services, ABS representatives, and the TAG Manager.
• Identify technical and genetic opportunities to enhance profitability for strategic accounts and prospects.
• Deliver applied farm reporting and validate the impact of genetic improvements.
• Prepare and present training materials, hands-on coaching, and visit reports to support farm employee development.
• Present commercial genetic improvement offerings, including embryo solutions.
• Evaluate team activities within the strategic segment to identify opportunities for added value.
• Address technical and veterinary queries from accounts and internal teams, and actively participate in the Global SAM TAG team.

Team Development & Performance

• Conduct goal setting and performance reviews for the Technical Service team.
• Create development plans and monitor earned time off (ETO) and travel and expenses (T&E) in line with company policies.
• Manage team budgets and ensure effective expense control.

Technical & Commercial Communication

• Develop technical communications and training materials to enhance commercial team expertise and optimize customer experience.
• Maintain tools for customer reporting and validate product and technical solutions.
• Attend industry meetings to stay informed on market trends, represent ABS, and update technical concepts relevant to strategic services.

Requirements

• Veterinary degree required; postgraduate studies (M.S. or Ph.D.) in dairy or animal science desirable.
• Minimum 3 years of applied bovine veterinary experience.
• Experience managing teams and projects.
• Technical expertise in bovine genetics, reproductive management, embryo programs, calving, transition cow management, cow comfort, udder health, milk quality, calf and replacement management, dairy nutrition, and herd health.
• Experience in training and coaching personnel.
• Effective written and verbal communication in English.
• Strong interpersonal and relationship-building skills.
• Ability to transmit technical knowledge and coach team members.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and dairy software (BoviSync, DC 305, PC Dart).
• Skilled in preparing reports, technical communications, and presentations

Business Overview

ABS - is the world-leading provider of bovine genetics, reproductive services, technologies and udder care products. Marketed in more than 70 countries, ABS has been at the forefront of animal genetics and technology since its founding in We are uniquely positioned as a global player with a dedicated R&D function and an international distribution network. 

We breed and distribute the genes of the world's best bulls, scientifically selecting livestock to increase the profitability of our customers who are some of the world's biggest farmers and food producers. 

IntelliGen Technologies is the technology within ABS that develops sexed bovine genetics that helps customers maximize their profitability and reach their end goals in a fast and efficient manner. 

We were born to challenge standards. Since the beginning, innovation has been part of our DNA. From co-development of the first semen tank, to the recent ground-breaking launch of our innovative Sexcel sexed genetics product, we have made our mark in the bovine genetics industry. 

Genus is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing.  We are a worldwide leader in porcine and bovine animal genetics, partnering with farmers to transform how we nourish the world – a mission that is important to a sustainable future. 

Our vision is clear: Pioneering animal genetic improvement to sustainably nourish the world.

Our Values

• Collaborate as One Team
• Create Value for Customers
• Innovate with Purpose
• Never stop improving

DEI

Genus is a place where you can be yourself and be part of a growing global team. We have a culture of respect, openness and fairness for all. Whatever your background, your role or your area of work, you will have the chance to thrive in an environment that inspires, challenges and supports you to succeed.

Tackling climate change: 

• Monitor and identify goals for the reduction of our GHG emissions from our own operations.
• Drive porcine and bovine genetic improvements which support productivity gains and improve feed efficiency, enabling a reduction in the production of greenhouse gas (GHG) emissions per unit of milk or meat produced
• Identify facility and other opportunities for reductions in GHG emissions, consistent with our goals
• Partner and advocate for policies that advance positive climate goals and identified United Nations Sustainable Development Goals (SDGs). 

Benefits Overview

• 25 days holidays + Bank Holidays 
• Company car
• NFU Pension
• Health Cash back scheme 
• Employee Assistance Program 
• Employee share plan 
• Enhanced maternity leave 12 weeks at full pay followed by 4 weeks at 50% followed by SMP
• Comprehensive L&D program including career development programs, access to Genus University and Mango (languages) 

Equal Employment Opportunities

Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations.

Recruitment Fraud Warning

Genus plc will never ask you to provide fees or payment for computer, software, or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application, please contact the Genus Talent Acquisition team

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