Senior Commercial Manager

Location:
Location Independent (*Hybrid)

Salary:
Excellent basic salary plus bonus and Vodafone benefits

Working Hours:
Full time 37.5 hours per week – Mon to Fri

• As a Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of Vodafone's UK offices or customer sites within a reasonable geographic area of your home address. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are

Who We Are
We're here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built – today.

We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You'll join a team that genuinely cares – about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree
Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

We move at pace, because what we're building matters – and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

Be part of our Business UK function, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).

What You'll Do
The Commercial In-Life Management team performs end to end commercial management of Vodafone Business UK's most strategic customers throughout all stages of the contract lifecycle through bid, contract signature, in-life, extension/renewal and exit.

As a Senior Commercial In-Life Manager Team Lead, you will be responsible for driving commercial performance across a portfolio of accounts within the Finance, Retail and Services sectors with annual revenues in excess of £120m. You will lead a team of commercial professionals to ensure contractual compliance, maximise revenue and profitability, improve customer satisfaction and mitigate risk.

• Team Leadership & Development - Lead and develop a team of commercial professionals, fostering a culture of accountability, continuous improvement, and commercial acumen
• Contract Ownership & Lifecycle Management - Own the end-to-end lifecycle of complex commercial contracts, from negotiation and execution to renewal and termination. Ensure all contractual obligations are met and documented
• Strategic Commercial Input - Provide expert commercial advice during pre-sales, bid development, and contract negotiations. Collaborate with relevant functions to shape commercially sound agreements
• Risk & Compliance Oversight - Identify and manage commercial risks, ensuring compliance with internal governance and external regulatory frameworks
• Client Relationship Management - Act as a trusted advisor to key clients, understanding their strategic goals and aligning contract delivery to support mutual success
• Performance Monitoring & Reporting - Track contract performance against KPIs, manage escalations, and deliver executive briefings on commercial health and profitability

Who You Are

• Significant experience in commercial contract management within the telecoms or technology sector
• Proven people management and development skills
• Excellent negotiation, stakeholder engagement and dispute management skills
• Ability to interpret complex contractual clauses and translate them into operational actions
• Experience in structuring and managing highly complex commercial models

Worried that you don't meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What We Offer
We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

Need to know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

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