Customs Manager

About The Company

Finning (UK) Ltd is a leading provider of Caterpillar equipment, parts, and services, serving a diverse range of industries including construction, mining, and agriculture. With a strong reputation for delivering exceptional customer service and innovative solutions, Finning is committed to driving operational excellence and supporting its clients' success. As part of a global network, the company emphasizes sustainability, safety, and continuous improvement, fostering a dynamic and inclusive work environment that values expertise and collaboration.

About The Role

Join Finning as a Customs Manager and become a vital part of our dedicated team. This role is ideal for a professional with extensive experience in customs and international trade, responsible for ensuring compliance with all import/export laws across our UK and Ireland operations. You will act as the trade compliance expert, guiding the organization through complex customs procedures, regulatory changes, and risk mitigation strategies. Based in our Cannock office, this full-time position offers a balanced work environment with four days in-office and one day of flexible working, providing an excellent opportunity to contribute to our global logistics and compliance initiatives.

Qualifications

• Diploma or degree in international trade, logistics, or a related field
• Level 3 Certificate or Level 5 Diploma in International Trade (Institute of Export)
• Minimum of 3 years of experience in customs and international trade
• Experience with SAP, DBS, and Ricardo Duty Management System (E2open)

Responsibilities

• Manage Special Procedure Imports: Oversee GB/ROI declarations via the Ricardo Duty Management System, maintain authorizations, and submit returns in compliance with HMRC requirements.
• Lead Regulatory Awareness: Deliver briefings and training sessions on import/export processes and stay updated on regulatory changes. Act as the primary contact for export control and licensing inquiries.
• Monitor and Audit Compliance: Conduct monthly MSS checks, perform audits, and develop risk mitigation strategies. Optimize broker usage to reduce costs and improve efficiency.
• Maintain AEOC Authorization: Ensure customs processes align with AEOC criteria, collaborating with internal teams to adapt to regulatory changes that impact compliance.
• Support Business Projects: Handle insurance claims for damaged goods, contribute to cross-regional initiatives, and support special projects to enhance operational compliance and efficiency.

Knowledge, Skills & Experience

• In-depth understanding of CDS import/export procedures, Ricardo Duty Management System, and USA re-export regulations (ITAR/EAR)
• Familiarity with AIS/AES systems (ROI), TSS process (NI), and the Windsor Framework
• Strong knowledge of customs topics including HS Tariff, ECCN classification, Free Trade Agreements, Origin/Valuation, Transit (T1), CCG Guarantees, and Anti-Dumping duties
• Expertise in AEOC compliance and special procedure management
• Proficiency in Microsoft Office applications, especially Excel
• Strong analytical, decision-making, and interpersonal skills
• Ability to influence and collaborate effectively across departments and regions
• Detail-oriented with a proactive, compliance-first approach

Benefits

• Competitive salary package with annual bonus potential
• Comprehensive benefits package including health, dental, and retirement plans
• Supportive and collaborative work environment
• Opportunities for professional growth and development
• Flexible working arrangements to promote work-life balance

Equal Opportunity

Finning is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate based on gender identity, race, national or ethnic origin, religion, age, sexual orientation, marital or family status, or disabilities. We actively encourage all qualified individuals to apply and provide reasonable accommodations during the recruitment process.