Front office Night Team Member

4 days ago

Edinburgh, Edinburgh, United Kingdom Novotel Hotels Full time

Company Description
Salary:
£13.33/hour

Required applicants with current right to work in the UK
What Is In It For You

  • ALL Heartist Card to be used in Accor Hotels Worldwide (Discounts off stays, dinning, shopping and more)
  • Free night stays in our UK hotels and discount in any Accor Restaurant (T&C Applies)
  • Hotel discounts for your Friends and Family
  • Training & Development
  • International career opportunities
  • 28 days holidays per year (up to 33 with length of service)
  • Support your wellbeing in your professional and personal lives
  • Recommend a Friend Incentive
  • Pension Scheme
  • Cycle to work scheme
  • Complimentary Staff meal
  • Uniform provided

Our objective is simple: make you grow and give you the spark to unleash your personality

Job Description
As our next Night Receptionist, you…

  • Are the 'face of Novotel Edinburgh Centre', extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.
  • Assist in the general running of the hotel at night and support other departments to set up for the next day.
  • Are an autonomous and passionate individual, dedicated to continuously improving the quality of the hotel's services.
  • Undertake night audits and hotel safety checks to make sure everyone in our hotel is safe and looked after.
  • Ensure a wonderful guest experience.
  • Ensuring that all charges are accurate and posted on a timely basis.
  • Handling all calls promptly and professionally.
  • Document accurately all internal and guest messages.
  • Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.
  • Attend to other duties as requested by Management and Supervisors

Qualifications

  • Prior experience working with OPERA Cloud will be valued
  • Fluency in English
  • Customer Service

To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.

Our mission at
Novotel Edinburgh Centre
is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling - whatever brings you here, we have something for you

If you feel you are the right candidate for the role as our Front Office Night Team Member please click
'
apply
'
now We
'
d love to hear from you
Additional Information

One more thing…
By working at the
Novotel Edinburgh Centre
you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor's limitless opportunities. Discover our Talent stories at heart-of- or on Instagram

Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong

If you feel you are the right candidate please click
'
apply
'
now We
'
d love to hear from you

  • Front Office Manager

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom RBH Full time

    JOIN USAt RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and...

  • Front Office Manager

    1 day ago

    Edinburgh, Edinburgh, United Kingdom Mount Royal Hotel Edinburgh by The Unlimited Collection Full time

    Mount Royal Hotel Edinburgh by the Unlimited Collection is seeking a charming and engagingFront Office Managerwith a passion for service excellence. You will report to the Hotel Operations Manager, supporting/working towards providing our guests with memorable experiences of the city.The Front Office Manager Will Be Responsible ForThe day-to-day management...

  • Front Desk Night Manager

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Virgin Hotels Full time £30,000 - £42,000 per year

    Job Ref: VIR1679Branch: Virgin Hotels EdinburghLocation: Virgin Hotels EdinburghSalary/Benefits: Competitive SalaryContract type: PermanentHours: Full TimeHours per week: 40Posted date: 29/11/2025Closing date: 31/12/2025Who we are:We love what we do and what we do is important We believe that everyone should leave feeling better – this means not just our...

  • Team Member

    3 days ago

    Edinburgh, Edinburgh, United Kingdom Pret A Manger Full time

    Discover a world of opportunities at Pret a Manger, Turnhouse Road, Edinburgh Airport, Edinburgh EH12 9DN GBRWe're seeking passionate individuals to join our Front of House and Kitchen teams. No experience needed – just bring your enthusiasm and team spirit. Be part of a dynamic environment where you'll learn to prepare delicious products and deliver...

  • Ground Floor Team Member

    3 days ago

    Edinburgh, Edinburgh, United Kingdom Whitbread Full time

    We're currently recruiting in our Edinburgh Central (Lauriston Place) Premier Inn. Working 16 hours per week, paying up to £13.06 per hour. Front of House – Edinburgh Central (Lauriston Place) Premier Inn   Come and be a Front of House Team Member at Premier Inn in Edinburgh City Centre (Lauriston Place). As the friendly face of our hotel, use your fun...

  • Deli Team Member

    5 days ago

    Edinburgh, Edinburgh, United Kingdom Whitbread Full time £13,060 per year

    We're currently recruiting in our Edinburgh (Haymarket) Hub By Premier Inn. Working 24 hours per week, paying up to £13.06 per hour. Front of House – Edinburgh (Haymarket) Hub By Premier Inn.   Come and be the friendly face of Hub by Premier Inn in Edinburgh (Haymarket). As the friendly face of our hotel, use your fun personality and your customer...

  • Deli Team Member

    7 days ago

    Edinburgh, Edinburgh, United Kingdom Whitbread Full time £13,000 - £27,000 per year

    We're currently recruiting in our Edinburgh (Royal Mile) hub by Premier Inn. Working 24 hours per week, paying up to £13.06 per hour. Front of House – Edinburgh (Royal Mile) hub by Premier Inn   Come and be the friendly face of Hub by Premier Inn in Edinburgh (Royal Mile). As the friendly face of our hotel, use your fun personality and your customer...

  • Night Mission Control Crew

    5 days ago

    Edinburgh, Edinburgh, United Kingdom YOTEL Edinburgh Full time £25,000 - £40,000 per year

    We are looking for someone to join our Night Mission Control Crew (our name for Night Reception) to work 24 hours per week.A little about the roleAs part of our Night Mission Control Crew Member (Our name for Night Receptionist), you'll be the first and last smile our guests see - creating warm welcomes, smooth check-ins. and fond farewells. You'll work at...

  • Team Member

    1 week ago

    Edinburgh, Edinburgh, United Kingdom Atlas Hotels Full time £24,000 - £48,000 per year

    Hours: 16 hours across 2 days per weekSalary: £12.70 per hourWant to come and work somewhere award winning? Atlas Hotels was listed in the Sunday Times Best Companies to work for in 2024- and we are looking for more great people to join our teamAtlas Hotels is hiring a Team Member right now at the Holiday Inn Express Edinburgh AirportWhilst previous...

  • Team Member

    1 week ago

    Edinburgh, Edinburgh, United Kingdom Atlas Hotels Full time

    Hours: 16 hours across 2 days per weekSalary: £12.70 per hourWant to come and work somewhere award winning? Atlas Hotels was listed in the Sunday Times Best Companies to work for in 2024- and we are looking for more great people to join our teamAtlas Hotels is hiring a Team Member right now at the Holiday Inn Express Edinburgh - Leith...