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Logistics Controller

2 weeks ago

Southall, Greater London, United Kingdom Steele Charles Ltd Full time £18,500 - £50,000 per year

Steele Charles are delighted to be recruiting on behalf of a market-leading UK manufacturer within the high-risk chilled FMCG sector. Supplying premium, globally-inspired products to major retailers and foodservice partners, our client is renowned for quality, innovation, and operational excellence. Their fully integrated supply chain spans international ingredient sourcing, chilled manufacturing, and nationwide distribution.

The Opportunity

We are seeking a highly capable
Logistics Controller
to take ownership of all import/export processes and support ongoing optimisation across logistics and warehouse operations. This is a key role within a fast-paced FMCG environment, suited to someone who thrives on efficiency, compliance, and continuous improvement.

Key Responsibilities

Imports & Exports

  • Manage end-to-end import and export activity, including documentation, customs compliance, and freight coordination.
  • Ensure all shipments meet UK, EU, and international trade regulations, alongside strict food safety and high-risk manufacturing standards.
  • Build effective relationships with freight forwarders, hauliers, and customs partners to secure timely, cost-efficient movements.
  • Track all shipments, troubleshoot delays, and maintain accurate, audit-ready records.

Logistics & Warehouse Operations

  • Oversee daily logistics operations to ensure efficient inbound and outbound product flow.
  • Collaborate with warehouse teams to improve space utilisation, stock accuracy, and dispatch performance.
  • Develop, monitor, and report on KPIs such as delivery accuracy, turnaround times, cost per shipment, and inventory performance.
  • Identify and implement process improvements to enhance service levels, efficiency, and cost control.
  • Support operational planning for seasonal peaks, new product introductions, and promotional activity.

Continuous Improvement & Leadership

  • Lead initiatives aimed at streamlining processes, reducing waste, and boosting productivity.
  • Foster a culture of accountability, high performance, and continuous improvement.
  • Work cross-functionally with Supply Chain, Procurement, Production, and Quality teams to ensure seamless operations.
  • Provide regular performance reports, cost analyses, and improvement updates to senior leadership.

Skills & Experience

  • Experience in logistics, import/export, or supply chain management — ideally within FMCG or food manufacturing.
  • Strong understanding of international trade regulations, customs procedures, and Incoterms.
  • Proven ability to manage relationships with 3PLs, freight forwarders, and customs agents.
  • Confident user of ERP/WMS systems with strong data analysis skills (Excel or similar).
  • Exceptional organisational, problem-solving, and negotiation skills.
  • Strong communicator with leadership capability and the ability to influence at all levels.
  • Continuous improvement mindset; experience with Lean, Six Sigma, or equivalent is an advantage.