Conservatory Installations Engineer

23 hours ago

Basingstoke, Hampshire, United Kingdom ConservatoryLand Ltd Full time

ConservatoryLand Ltd are a growing national manufacturer of conservatories. We are currently seeking a highly skilled and dedicated Conservatory Installations Inspector/Onsite Support Engineer to join our field-based team.

The role involves overseeing conservatory installations carried out by approved and pre-approved members of our 'Approved Installer Network', providing advice and guidance where necessary to ensure a first-class installation and exceptional service to our customers

Responsibilities:

Requirements

  • Travel nationally to our customers properties throughout parts of England and Wales
  • Attendance onsite prior to and during the whole conservatory installation process to provide installers with advice, assistance, and guidance, to ensure a first-class build and finish
  • Share technical expertise from the onset of the installation process through to installation completion
  • Communicate with customers and installers throughout the conservatory installation process to ensure total customer satisfaction
  • The accurate reporting, administration, and communication of installer competence, quality, and workmanship
  • Collate evidence regarding installations, with the ability to identify installation errors and incorrect processes, possessing a confidence to consult installers regarding these inaccuracies, in a professional manner
  • Conduct quality/spot checks, at random, on previously approved installers
  • Collaborate with other conservatory installation inspectors/onsite support engineers to resolve complex technical issues
  • Execute service calls/reports to a high standard along with the rectification of installation issues, as and when required
  • The majority of time will be spent on-site, averaging 3 - 4 days per site visit, this will require regular overnight stays away from home

About you

  • Recent experience within the same or a similar role requiring fitting skills for a range of conservatories designs and roof systems (including solid tiled roofs)
  • Experience in the installation of steel bases is desirable
  • Strong knowledge of conservatory installation equipment, tooling, and processes
  • Proficiency in troubleshooting and resolving onsite installation issues
  • Excellent communication skills
  • Ability to work independently and effectively manage time and resources
  • Willingness to travel nationally and regularly complete overnight stays
  • Good industry product knowledge with a drive, ambition, and determination to develop technical knowledge of the products we supply and manufacture
  • The ability to develop good working relationships with both colleagues and installers
  • The ability to successfully follow processes and deliver required and measurable results

  • Full driving license

  • Company van, tools, and mobile provided and expensed

  • Fuel, travel expenses, and hotel charges (including overnight allowance) expensed

  • 28 days holiday entitlement inclusive of recognised public holidays

  • Birthday leave

  • Employee Referral Programme

Job Type: Full-time

Pay: £42,000.00 per year

Benefits:

  • Company pension
  • Referral programme

Work Location: On the road

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