Operations Director

In a Nutshell…

We have a new opportunity for a Regional Operations Director to join our team within Vistry Thames Valley, at our Reading office. This role is ideal for a candidate with a proven track record as an Operations/Production/Construction or Technical Director and who has been involved in delivering mixed tenure residential developments from land acquisition to completion and beyond, both in the low-rise and mid-rise housing sectors.

Your focus will be on all aspects of operational delivery from the inception of the region's projects through to the fulfilment of all contractual obligations. You will have excellent communication skills both written and verbal and have demonstrable experience in influencing and negotiating.

We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.

Let's cut to the chase, what's in it for you…

• Competitive basic salary and annual bonus
• Company car, car allowance or travel allowance
• Salary sacrifice car scheme available to all employees
• Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
• 2 Volunteering days per annum
• Private medical insurance, with employee paid cover
• Enhanced maternity, paternity and adoption leave
• Competitive pension scheme through salary sacrifice
• Life assurance at 4 x your annual salary
• Share save and share incentive schemes
• Employee rewards portal with many more benefits…

In return, what we would like from you…

• Behave in line with our company values – Integrity, Caring and Quality
• A wealth of experience working as a Managing Director or Operations/Construction/Technical Director.
• A strong operations and commercial leader with a proven track record of success working on new build housing contracts and multi-story residential apartment schemes.
• Experience of PLC policies and procedures relating to Safety / Quality / Employment and an overall Business Management System
• Strong technical knowledge of construction methodologies from inception to project completion and beyond.
• Understanding and competence of programme approach and software, including Coins and Keys
• Sufficiently competent in the use of IT to ensure processes, programmes and customer care initiatives are effectively followed.
• Knowledge of Health and Safety procedures and policies.
• Able to assess opportunities quickly and decipher their value.
• Able to address issues tab the highest level in within the regional business.
• A team player with the skills and intellect to make an effective contribution to the success and development of the Division.
• An established leader able to communicate at the highest level to make a difference and do the right thing.
• An innovative thinker with the ability to identify and drive through positive changes and feedback best practice
• Focus on the importance of achievement of programme on business success.

Desirable

• Degree Qualified

More about the Regional Operations Director role…

New Business and Development

• Provide advice and support in the securing of new work opportunities to ensure projects efficiently flow through the business and onto site.
• Provide oversight and identify and minimise design, technical and production risk on new schemes during the pre-commencement process. Ensure that best practice is passed between regional businesses.
• Work closely with the development and pre-con leads in each region to ensure the business procures sufficient new work to meet the business plan and in doing so track key dates through the development process.

Pre-Construction and Design

• Work with team to bring new sites into production in a timely and efficient way to meet business plan requirements
• Provide direction and input into the design and technical matters on all residential and housebuilding developments. Ensure best practice is passed between regions all in line with the Group's standardisation objectives.
• Ensure schemes are designed the 'Vistry' way and have the necessary approvals prior to start on site. Ensure also that standardisation is being duly considered by the regions including the use of Vistry Collection house types, standard specifications, the use of Vistry Works and the use of the companies Group Deal materials.
• Control and report on design and preconstruction programmes to ensure delivery on time, to budget and to highlight any risks at an early stage to the region.
• Contribute to the design and technical value engineering and buildability of all projects ensuring that both good and bad practice is effectively communicated.
• Commit to the highest standards of design, quality, safety, and client satisfaction and ensure that the regional businesses are doing the same.
• Drive design and pre-construction programmes and deliver to timescales by ensuring all interfacing departments within regions work collaboratively including those outside of the region.

Construction and Sales

• Provide direction and leadership to the business team on residential and housebuilding developments.
• Regularly monitor programmes to ensure delivery on time, to budget and to highlight any risks at an early stage to the Divisional team. The use of Coins in this regard is essential.
• Contribute to the value engineering and buildability of all projects.
• Commit to the highest standards of design, quality, safety, and client satisfaction.
• Have oversight that resources on sites are being effectively and efficiently managed. Particular focus is on prelim consistency across the regions and ensure supply chain performance.
• Drive programme and deliver to timescales by ensuring all interfacing departments work collaboratively.
• Work to make the operational side of the regions as efficient as possible by establishing an initiative to reduce programme durations across the region.
• Work with the regional team to engage with their supply chain in a proactive and commercial way to ensure business sustainability.
• Monitor regional RI and CQR levels monthly and focus in on poor performance. Feedback any good and bad practice.
• Support the regions is driving for PIJ awards feeding back any good and bad practice on an ongoing basis.
• Have oversight of the design, construction and maintenance of each regions sales arenas to ensure the absolute best of environments.

Commercial

• Ensure that the highest levels of commercial control are being adopted by each region through procurement, on site delivery and post completion.
• Identify as early as possible any programme and therefore contractual risks that the region needs to be protected from.
• Ensure the level of variations and non-recoverable being reported by each region are being appropriately managed.
• Support the region in any meetings required with poor performing subcontractors or those that may be being commercially challenging
• Work closely with the Divisional Commercial Director on best practice commercial initiatives and specifically the overall reduction in waste.

Customer Service

• Work closely with the regions to ensure customer service levels are meeting or exceeding any targets set by the Group.
• Investigate and review any HBF surveys that do not meet the Group's minimum requirements. Feedback any good and bad practice.
• Investigate any negative Partner feedback surveys and develop any action plan with the region.
• Monitor the consistent application of the Group's customer journey and compliance to NHQC standards.

Health and Safety

• Maintain the health and safety standards of the Division and the Group – drive continuous improvement
• -Monitor and feedback on monthly SHE Inspection and Advisory reports and afford the Chair with detail of any concerns re same.
• -Ensure any best practice is passed between regions on an ongoing basis.
• -Ensure that relationships between the SHE team and regional business are appropriately developed and maintained.
• -Support any incident investigations with the region.

Finally, let's tell you a bit more about us…

We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. 

Join us in making Vistry.  

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