3rd Line Citrix Support

4 days ago

London, Greater London, United Kingdom Experis UK Full time £30,000 - £60,000 per year

Role: 3rd Line Citrix Support

Location: London / Croydon with occasional travel to Farnborough

Duration: 3 Months with potential to extend

Day rate: £425 Umbrella Only

Role Description
Minimum of 5 years UK residency required
Accountable for the day-to-day support and running of client's Citrix estate

Responsibilities

  • Maintain and support Citrix infrastructures, (CVAD 2402 LTSR and CVAD 2507 LTSR)
  • Provide 3rd level support to Windows 10/11 and Windows 2016/19 and Windows 2022/25 platforms
  • Experience of maintaining and implementing Hyper-V and SCVMM
  • Maintain and support Citrix Netscaler hardware appliances
  • Maintain and support Citrix Storefront
  • Maintain and support Citrix Provisioning Server.
  • Good knowledge of PVS versioning and updating Citrix Images.
  • Good knowledge of MS SQL Server and applying SQL patches.

Qualifications And Experience

  • CCA certified or higher on XenApp or XenDestkop
  • Working environment experience:
  • XenApp
  • Xendesktop
  • SCCM/Manage Engine
  • Windows 10/11 and Server Current
  • Familiar with virtualisation platforms (Hyper-V)
  • Practical experience of medium size (and larger) client server environments
  • Ability to troubleshoot 3rd line support issues
  • Experience of backup and change management processes
  • Familiar with a working knowledge of MS Office, O365 and Visio
  • Experience of and applies skills and experience to new situations
  • Excellent written and oral communications skills and able to Communicate at all levels, technical and non-technical
  • Able to prepare and deliver management briefings
  • Logical and rational approach to problems
  • Able to gather and analyse information
  • Good documentation skills
  • Able to understand and articulate complex ideas
  • Able to determine service impacts and risks

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