Reception Supervisor

1 day ago


Cardiff, Cardiff, United Kingdom Sunday Cardiff Holland House Hotel & Spa Full time

Sunday is a 4 Star luxury hotel brand from OYO Hotels and Homes, the fastest growing hospitality chain across the globe, present in 41 countries with over 22,700 hotels and 150,000 Homes. Our investors includes Softbank, Airbnb, Microsoft where we truly believe in changing the hospitality as we see today.

Sunday Hotels offers luxury, comfort, convenience, and great locations serving business travelers, leisure guests, corporate & leisure events, and weddings with gym and spa facilities.

Job Description – Reception Supervisor (Hotel)

Position: Reception Supervisor

Department: Front Office

Reports to: Front Office Manager / Hotel Manager

Role Summary:

The Reception Supervisor supports the front office team by overseeing daily reception activities and ensuring smooth check-in, check-out, and excellent guest service.

Key Responsibilities:

  • Supervise reception staff during shifts.
  • Assist with guest check-in and check-out.
  • Handle guest queries and complaints professionally.
  • Ensure front desk procedures and hotel policies are followed.
  • Coordinate with housekeeping and other departments.
  • Maintain cleanliness and organisation of the reception area.

Requirements:

  • Previous experience in hotel reception or front office.
  • Good communication and customer service skills.
  • Ability to supervise a team and work under pressure.
  • Flexibility to work shifts, weekends, and holidays.

Job Type: Full-time



  • Cardiff, Cardiff, United Kingdom Sunday Cardiff Holland House Hotel & Spa Full time £30,000 - £55,000 per year

    Sunday is a 4 Star luxury hotel brand from OYO Hotels and Homes, the fastest growing hospitality chain across the globe, present in 41 countries with over 22,700 hotels and 150,000 Homes. Our investors includes Softbank, Airbnb, Microsoft where we truly believe in changing the hospitality as we see today.Sunday Hotels offers luxury, comfort, convenience, and...

  • Night Manager

    2 weeks ago


    Cardiff, Cardiff, United Kingdom Future Inns Full time £20,000 - £40,000 per year

    All staff within our company are offered the following benefits:Generously discounted stays in any of our hotelsFood on shift50% Discount on food for you and up to 3 guests in any of our restaurantsOpportunity to win Staff of the MonthPay Bonus for Long Service£150 for referring a friend to work with usThe RoleWe are currently looking for a Night Manager....

  • casual conference

    4 days ago


    Cardiff, Cardiff, United Kingdom Cardiff Marriott Hotel Full time

    About UsAt Cardiff Marriott, we host exceptional events that run like clockwork - from corporate conferences and business meetings to networking receptions and private functions. Our success comes down to the people behind the scenes: a team of driven, detail-oriented professionals who thrive in fast-paced environments. If that sounds like you, we'd love for...


  • Cardiff, Cardiff, United Kingdom c3-d992-4eab-a6ad-100a239d7fd8 Full time

    Day and times (Temp Position)Monday - Friday18:00 - 19:005hrs per weekCF10Summary:As a Cleaning Technician at Mrs Buckét, you will play a vital role in maintaining cleanliness and hygiene standards across various site areas, including offices, warehouses, and production zones. This part-time position offers a competitive pay rate and the opportunity to work...

  • Security Officer

    2 weeks ago


    Cardiff, Cardiff, United Kingdom Vinci Facilities UK Full time £28,000 - £35,000 per year

    Security OfficerSub Division: Facilities ManagementLocation: Cardiff, CF10 3NQContract Type: PermanentHours: Full Time - 48 hours - Variable Shift PatternCreating and maintaining great places to live and work delivered by excellent people who care…Purpose of RoleAn exciting opportunity has arisen at VINCI Facilities for a Security Officer to join our...


  • Cardiff, United Kingdom Dick Lovett Full time

    Are you looking for an opportunity to take on an exciting new role and the next step the in your career? As we prepare to move to our brand-new state-of-the art facility just off Junction 28 of the M4 near Newport, we are looking for a Reception Supervisor who will be excited by the prospect of working in our new dealership surrounded by exciting Porsche...


  • Cardiff, United Kingdom MERCURE Full time

    Company Description RECEPTION: - Welcomes guests as soon as they arrive with great care and attention - Helps encourage customer loyalty by building friendly, personalized relationships - Ensures that administrative procedures never take priority over guest relations - Anticipates guests' needs and takes them into consideration - Handles any guest...

  • Cafe Bar Supervisor

    1 week ago


    Cardiff, United Kingdom University of South Wales Full time

    Job description Our hospitality colleagues are very valued at the Royal Welsh College of Music and Drama and we are looking to appoint a Cafe Bar Supervisor to join our team. Our Cafe Bar Supervisor ensures operational standards are maintained and small teams are supervised to deliver efficient and high-quality bar services during an exciting range of...

  • Security Supervisor

    4 days ago


    Cardiff, United Kingdom Mitie Full time

    Security Supervisor **REF 32560** **Security Supervisor role - Cardiff** **Hourly pay - £11.82** **Job Overview** Responsible for the security and safety of all visitors and staff at corporate premises and to protect the client and tenants by following standard operating procedures and assignment instructions. Ensure that these expectations are...

  • Night Supervisor

    2 weeks ago


    Cardiff, United Kingdom Clayton Hotel Cardiff Full time

    **Night Supervisor - Cardiff Clayton Hotel** **We have a fantastic new vacancy for Nights Supervisor in the excellent Cardiff Clayton Hotel** Clayton Hotel Cardiff is a 4 star hotel located in the heart of Cardiff city at the bottom of St.Mary’s Street. Location is everything at Clayton Hotel Cardiff, with the train and bus stations only a stone’s...

  • Night Supervisor

    2 days ago


    Cardiff, United Kingdom Clayton Hotel Cardiff Full time

    **Night Supervisor - Clayton Hotel Cardiff** **We have a fantastic new vacancy for Nights Supervisor in the excellent Clayton Hotel Cardiff** Clayton Hotel Cardiff is a 4 star hotel located in the heart of Cardiff city at the bottom of St.Mary’s Street. Location is everything at Clayton Hotel Cardiff, with the train and bus stations only a stone’s...


  • Cardiff, United Kingdom Fairwater Health Centre Full time

    **Job title: Administration/Reception Team Leader** **Reports to: Practice Manager** **Hours: 37 hours per week** **Salary: £26,171 - £27,032 based on experience** **Job Summary**: Responsible for the day-to-day operational management and supervision of all administration/reception staff and associated functions including repeat prescribing and...


  • Cardiff, United Kingdom MERCURE Full time

    Company Description Fantastic opportunity here at the Mercure Hotel Cardiff North. We have 132 bedrooms within the hotel, and a Bar & Restaurant. Your job role will include: Front office & Receptionist Duties Flexible working paten required. What you will be doing: - Provide quality service to the customer by responding to their requests promptly,...

  • Cleaner

    1 week ago


    Cardiff, United Kingdom CDC Specialists Limited Full time

    Ideally you would have experience of working in a hospital/clinic environment, but fully training will be given. Hours of Work 11am to 5pm Monday to Friday. 10am to 2pm Saturdays Will consider job share 3 days each whereby you work alternate Saturdays **Responsibilities**: - Perform general cleaning duties, including sweeping, mopping, dusting, and...


  • Cardiff, United Kingdom Mitie Full time

    Job Title - Guest Services SupervisorRole Level - SupervisoryTeam - Guest ServicesLocation - St David's, CardiffReporting to - Guest Services LeadHours of work - 40 hours per week, five days out of seven, to include evenings and weekends as required.Pay Rate - £13.80 per hour Key Purpose The Guest Services Supervisor oversees daily front‑line guest...