Business Development Manager

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Job Description
Join us as a Business Development Manager in Payit, NatWest's Open Banking business

• We're looking for someone to manage and deliver a best-in-class customer experience, making sure our customers receive the best open banking solutions for their needs
• As part of the Merchant Solutions team, you'll be responsible for identifying opportunities, developing relationships, and offering tailored solutions that meet the specific needs of mid-market and enterprise-level clients
• This is an opportunity to build strong relationships with key stakeholders across the bank, helping you to grow your career and network

What you'll do

In this key role, you'll work closely with cross-functional teams to understand customer pain points, develop proposals that demonstrate the value of our product suite, and guide prospects through the entire sales lifecycle. We'll look to you to collaborate with Technical Sales, Product and other internal colleagues to develop and present customised proposals, product demonstrations, and value propositions that showcase how our payments solutions can solve specific business problems and improve efficiency.

You'll also work with internal and external business partners to identify, target, and generate opportunities that are aligned to our product capability and customer use cases. In addition, you'll use a consultative approach to understand the unique business challenges and needs of potential clients while building relationships with key decision-makers and stakeholders by understanding their goals, pain points, and the complexities of their existing payment processes.

You'll also:

• Lead negotiations through to deal closure, balancing the client's needs with company objectives
• Ensure that contracts, pricing, and terms are aligned with business goals while meeting customer requirements
• Work closely with internal colleagues in areas such as Technical Sales, Product, Marketing and Customer Success to ensure that solutions are effectively implemented, and aligned with client expectations
• Be accountable for driving the activation process for new customers and meeting revenue expectations
• Ensure customers achieve quick time-to-value and are fully utilising the solution's features to achieve their business objectives
• Maintain accurate and up-to-date records of all sales activities and forecast potential revenue
• Provide regular updates to senior management, highlighting key activities, pipeline status, and progress toward targets

The skills you'll need

We're on the lookout for an excellent team player that is vested in the success and development of themselves and their colleagues. You'll have the ability to work collaboratively and build relationships with internal colleagues to ensure alignment, drive results, and address customer needs effectively.

You'll also need:

• Excellent verbal and written communication skills
• A strong ability to influence and build relationships at senior levels of large businesses
• Exceptional negotiation, presentation, and closing skills
• An analytical mindset with the ability to understand complex client needs and design customised solutions
• Strong financial acumen to develop commercial proposals that align with strategic pricing models and financial objectives