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Part Time Receptionist

3 weeks ago

Peterborough PE YW, United Kingdom Friars Pride Full time £25,600 - £32,800 per year

About the position

We're currently seeking a Receptionist / Telesales Advisor to join our team on a part time basis.

This is a varied and customer-facing role where you'll serve as the welcoming face and voice of the Depot. As the first point of contact for incoming calls and visitors, you'll greet customers in a professional and friendly manner, ensuring messages are accurately recorded and promptly relayed to the appropriate departments.

Your responsibilities will also include making occasional outbound calls to take customer orders or payments and assisting with customer enquiries to ensure a smooth and positive experience.

Successful candidates will be able to demonstrate the following

  • While previous experience in a receptionist or front-of-house role is desirable, it's not essential — full training will be provided
  • Excellent communication and interpersonal skills
  • A warm, approachable, and professional telephone manner
  • Good IT skills, especially with Microsoft Office
  • Great time management and multitasking abilities
  • Confidence, resilience, and a team-player attitude

Key Responsibilities

  • Friendly and professional first point of contact for the Depot
  • Serving customers, providing an excellent level of customer service
  • Handling inbound calls and forwarding customers to the relevant department
  • Making outbound calls to update customers on the status of their delivery
  • Other ad hoc duties as needed by the team or management

Requirements

  • A good all-rounder with previous customer service experience
  • Excellent communication skills and a great phone manner
  • Friendly and welcoming disposition
  • A "Can Do" attitude.
  • Good MS Office skills
  • Professional resilience
  • Ability to work as part of a small, close-knit team
  • Live within a commutable distance to the office based in Peterborough

Benefits

  • A salary of £12.50 per hour + bonus
  • Working Hours: 10:00 - 15:00 across Monday to Friday (flexibility if needed)
  • On site parking
  • Company events
  • Staff discounts on products

Job Types: Part-time, Permanent

Pay: £12.50 per hour

Expected hours: 25 per week

Benefits:

  • Discounted or free food
  • Employee discount
  • On-site parking

Work Location: In person