Change Manager

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.

With over 7,400 CI&Ters around the world, we've built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality. 

We are seeking a proactive and skilled Change Manager to join our team. This role will be instrumental in supporting and executing change management activities, ensuring successful adoption of new initiatives, and minimizing resistance across the organization. The successful candidate will assess change impacts, develop communication and training plans, and foster collaboration among stakeholders to drive effective transitions.

This position requires a balance of strategic understanding and hands-on execution, with a strong focus on enabling smooth transitions, ensuring stakeholder engagement, and embedding change management into everyday processes.

Necessary Skills:

Change Management Expertise: In-depth knowledge of change management principles, practices, and frameworks.

Communication Skills: Exceptional verbal and written communication skills for engaging stakeholders at all levels and crafting clear, concise messages.

Analytical Skills: Strong analytical abilities to assess change impacts, identify potential risks, and develop mitigation strategies.

Project Management: Solid organisational and project management skills to support change initiatives to successful completion.

Stakeholder Engagement: Ability to build and maintain strong relationships with diverse stakeholders, fostering trust and collaboration.

Key Responsibilities and Deliverables:

Change Impact Assessment: Evaluate the impact of proposed changes on people, processes, and systems, and develop strategies to address potential challenges.

Communication Planning and Execution: Implement comprehensive communication plans to inform and engage stakeholders throughout the change lifecycle.

Training Development and Delivery: Design and deliver training programs to equip employees with the necessary skills and knowledge to adapt to new processes and systems.

Stakeholder Engagement and Management: Collaborate with key stakeholders across the organization to promote change initiatives and foster a culture of adaptability.

Resistance Management: Identify and address resistance to change, developing strategies to mitigate negative impacts and encourage adoption.

Change Measurement and Reporting: Establish and ensure the gathering of  metrics to track the effectiveness of change initiatives and provide regular reports on progress and outcomes.

Policy and Procedure Integration: Support the integration of new policies, standards, and procedures into existing frameworks to align with organizational objectives.

Facilitation of Workshops and Meetings: Lead and facilitate workshops and meetings to gather input, build consensus, and drive decision-making related to change initiatives.

Post-Implementation Support: Provide ongoing support and guidance to employees after the implementation of new changes, ensuring sustained adoption.

Skills that Can Differentiate You from Other Professionals:

Industry-Specific Knowledge: Experience in change management related to IT, regardless of the industry.

Certifications: Relevant certifications such as Prosci Change Management Certification or other accredited change management programs.

Large-Scale Change Experience: Relevant experience with change management operationalization at large-scale organizations with several Business Units and diverse employee populations.

Technology Proficiency: Familiarity with change management tools and technologies that facilitate communication, training, and tracking of change initiatives.

Innovative Thinker: Ability to identify and leverage emerging trends and technologies to enhance change management initiatives and foster a positive change environment.

Collaboration is our superpower, diversity unites us, and excellence is our standard. 

We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.