Office Junior Customer Service Apprentice

4 days ago

Leamington Spa West Midlands CV YS United Kingdom Inspiro Learning Full time £18,000 - £25,000 per year

The Office Junior Apprentice will provide general administrative support to ensure the smooth and efficient operation of the office. This role offers an excellent opportunity for someone looking to start a career in business administration while gaining a recognised qualification and hands-on experience in a professional environment.

Gain experience through training across multiple departments including Accounts, Sales and all administrative functions.

Range of Duties
  • Screening calls and taking detailed, accurate messages where necessary
  • Managing the reception area, including welcoming customers and guests
  • Weekly stationery inventories to ensure all stock is up to date and ordering more when necessary
  • Managing and distributing all incoming and outgoing post and couriers
  • Photocopying, faxing, binding and filing all company documents
  • Booking meeting rooms and organising refreshments
  • Helping company colleagues with email correspondence
  • Updating contact lists on the company database
  • Providing telephone support during peak times
  • Office cover during holidays
  • Assisting the office manager with regular health and safety checks
  • Processing purchase orders for requested items.
  • Recording utilities, including meter readings and resolving any issues.
  • Ad-hoc secretarial duties, including running personal errands and booking lunches
  • Contribute to team projects and initiatives as needed.
  • Collecting, verifying, and reviewing data

To become an apprentice, you must:

  • be 16 or over
  • not already be in full-time education

As an apprentice you'll:

  • complete a level 2 Customer Service Practitioner apprenticeship standard
  • have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
  • learn and train for a specific job
  • get paid and receive holiday leave
  • get hands-on experience in a real job
  • study for at least 20% of your working hours
  • complete assessments during and at the end of your apprenticeship
  • be on a career path with lots of future potential
  • be entitled to a TOTUM membership, find out more here About TOTUM | TOTUM UK

For more information about Inspiro Learning's apprenticeship delivery and what it entails please click here to watch a short video

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