Workplace Services Facilities Team Leader

Job Title:
Workplace Services Facilities Team Leader

Salary:
up to £28,000 per annum

Hours per week:
35 hours per week, on call rota in line with business needs

Location:
You'll be required to work from our head office in Wigston, Leicester.

The successful applicant must have the pre-existing right to both live, and to work in the UK.

Closing date:
18 November 2025

About the role

We are searching for a professional, self-motivated Team Leader to join IOSH within our Workplace Services team. Our head office, The Grange, is the hub of IOSH and within this role you'll be integral in ensuring the site is maintained to a high standard and the Workplace Services team provides a seamless and consistent service to the wider organisation.

In this varied role, no two days will be the same. You'll have overall responsibility for managing the organisation's Computer Aided Facility Management (CAFM) system, deputising in the absence of the Workplace Services Manager and conducting regular review of spend against budget requirements within the team.

You'll be working with a variety of internal and external stakeholders, ensuring efficient delivery of a customer focused and cost-effective service, whether you are agreeing terms with a new supplier, resolving an issue with IOSH's facilities or responding to an emergency situation.

This is an
onsite role
, forming a
key part of our business continuity and operational cover
, including participation in the
on-call rota
and working a
35-hour week in line with business needs
, which may include
weekends and bank holidays
.

In addition, you'll be responsible for:

• Managing the Workplace & Facilities team providing them with positive support, advice and encouragement in their development and conducting regular 121 meetings.
• Ensuring all weekly, monthly & annual building compliance is undertaken and recorded to include fire, health & safety and legionella with adherence to all relevant legislation.
• Leading on the planned preventative maintenance programme, including scheduling and supervising of Contractors.
• Contract management to include regular reviews of services and contracts, monitoring delivery against contract as to value for money.
• Managing staff rotas, including on call and annual leave to ensure cover including weekends and bank holidays.
• To manage the CAFM system, ensuring accuracy of records, providing regular reports and analysis to the Manager.

What you'll bring

To be successful in this role, you'll have prior experience in
leading workplace and facilities teams
, providing clear guidance, positive support, and regular one-to-one meetings to help develop and motivate your team.

You'll have a solid understanding of building compliance requirements including fire safety, health & safety, and legionella.

Using your excellent organisation and planning skills you will have the ability to lead and monitor planned preventative maintenance programmes. Additionally, you will have strong interpersonal skills and be able to easily build rapport whether it be with colleagues across the business or when liaising with suppliers and organising contractors.

Possessing strong administration skills and attention to detail, you will ensure that records are accurate and up to date. You will be resilient when under pressure and be proactive in identifying and resolving operational issues quickly and effectively.

Essential criteria

• Excellent leadership and team management skills particularly developing and coaching a facilities team and developing staff rotas.
• Experience in ensuring building compliance (e.g. fire checks, health and Safety and legionella).
• Knowledge and operational understanding of environmental, fire and health and safety best practice and general efficiency initiatives in Workplace Services, Estates and Facilities Management.
• Ability to manage multiple priorities and respond quickly to operational issues.
• Proven experience in facilities management or workplace operations, ideally in a leadership or supervisory role

What's in it for you?

We support our colleagues to bring their best selves to work, so they can deliver exceptional outcomes. We do this by offering a comprehensive benefits package, including:

• Hybrid working and flexibility to ensure a positive work-life balance
• 25 days annual leave (plus bank holidays) increasing with length of service, with the option to buy more
• Private medical insurance and healthcare cash plan covered by IOSH
• Salary sacrifice pension scheme, minimum of 3% employee contribution whilst IOSH contribute 5%
• Individual performance related pay scheme
• Up to five paid volunteering days per year
• Employee Assistance Programme to support you and your dependent's wellbeing

About us

The Institution of Occupational Safety and Health (IOSH) is the world's Chartered body for safety and health professionals.

We understand that diversity of thought, culture, perspective, and background is essential to our vision. We believe in creating a personal environment where everyone is treated as they wish to be treated. At IOSH, you can be yourself, no matter who you are.

We are proud to be a disability confident employer, and are committed to offering an interview to disabled applicants who best meet the minimum essential criteria for the vacancy.

Find out more about how we advocate for, and support health and safety professionals worldwide to create a safer and healthier world of work by visiting

How to apply

To apply, you'll need an up to date CV and some additional time to complete the application questions so we can find out more about you and your experience. Just click on the apply button below.

If you want to find out more about IOSH please visit our website. If you have any queries about the role or require any reasonable adjustments to support you with the recruitment process please reach out to

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment.