Field Product Trainer – Retail White Goods

1 week ago

Milton Keynes, Milton Keynes, United Kingdom BSH UK & Ireland Full time £40,000 - £70,000 per year

Tomorrow is our home
Start at BSH Home Appliances Group if you believe in delivering quality: As a leading manufacturer of home appliances and solutions, we can rely on people in our production sites who do their best. With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, we fully trust in their excellent work. In return, they know we will give them the chance to extend their skills and grow. Join us now and give your career a home.

Permanent (P)
Total weekly hours
: 37.5

Your Responsibilities

  • Product Training: Proactively drive engagement with retail partners through planning and delivering product training in store for Bosch, NEFF, and Siemens brands.
  • Travel Planning: This role covers the East of England and Scotland requiring extensive travel and overnight stays.
  • Stakeholder Collaboration: Regularly meet with internal sales, product and brand teams to identify gaps in knowledge and align with the overall business plan for each account working towards a unified BSH approach.
  • Reporting and Demonstrating Impact: Demonstrate training successes and challenges and show how training has had a measurable impact on the business through improved knowledge, confidence and engagement.
  • Maintaining Expertise and Fresh Content: Keep personal product and market knowledge up-to-date, including competitor analysis, and ensure all training plans and materials are kept fresh, current, and evolve in line with sales objectives.

Your Profile

  • Passion for Customer Experience: A genuine passion for training, focused on delivering a supreme customer experience by translating complex product knowledge into clear, impactful information for retail partners.
  • Ownership and Adaptability: A flexible and adaptable team player with a tangible enthusiasm for training and a positive 'can-do' attitude, who can prioritise their workload effectively to become a 'go-to' person for support.
  • Relationship Building & Trust: The ability to gain trust through credibility and integrity, using strong interpersonal and questioning skills to build high-performing, two-way relationships with stakeholders and learners.
  • Creative and Innovative Mindset: A creative and imaginative individual who can contribute original ideas to training design, create interesting interactions, and use various techniques to engage learners.
  • Commercial Acumen & Data-Driven: Demonstrates sound judgment and commercial awareness, linking all training activity to business impact, and possessing the ability to use available data to identify opportunities and design effective training.

Benefits

  • Bonus Scheme
  • Life Assurance
  • Enhanced Holiday Entitlement
  • Contributory Pension Scheme
  • Salary Sacrifice EV scheme
  • Employee Discount and Access to BSH Reward website
  • Training and Development Opportunities

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