Call Agent

Job Title:
Call Agent

Reporting To:
Sales Controller

Department:
Sales

Location:
Watford

Car Planet
is a rapidly growing company, stocking over 1500+ cars and aiming to be the biggest used car super market in the UK. Having 3 sites in under 3 years is the proof in the pudding that growth is the aim of the game.....Have you got what it takes to grow with us.

Are you a great communicator with a passion for helping people? Join our dynamic team as a Call Centre Agent

What We Offer:

• Competitive Salary
• Bonuses
• Opportunities for
  Career Growth
• Fun, friendly, and supportive
  Work Environment

Key Responsibilities:

• Handle inbound and outbound calls with professionalism
• Booking in appointments for vehicle viewings (commission per booking)
• Provide excellent customer service and resolve inquiries efficiently
• Maintain accurate records of customer interactions
• Collaborate with team members to achieve performance targets

What We're Looking For:

• Strong communication and problem-solving skills
• Ability to stay calm under pressure
• Basic computer knowledge
• Previous experience in customer service (a plus, but not required)

Your opportunity to grow and make an impact starts here.

Join us and be part of something exciting and grow with us

Salary:
£15,000 basic with an achievable first-year OTE of £60,000

Benefits:
Uncapped commission, free parking onsite, monthly commission incentives, and 28 days of annual holiday

Hours:
Week 1 : Monday to Saturday 08:45 to 18:00 or 11:45 to 21:00 and Sunday 10:00 - 17:00 (Tuesday fixed day off). Week 2 : Monday to Saturday 08:45 to 18:00 or 11:45 to 21:00 and Sunday 10:00 - 17:00 (Tuesday and Wednesdays off)

Job Types:
Full-time, Permanent

Additional pay:

• Bonus scheme
• Commission pay

Benefits:

• Company events
• Employee discount

Schedule:

• Day shift
• Every weekend

Education:

• A-Level or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)

Work Location:
In person