Senior Estate Services Operative

Location

Redhill

Discipline:

Estates Management & Facilities

Job type:

Permanent

Job ref:

005182

Published:

11 minutes ago

Full time – 36 hours per week

Redhill and surrounding areas.

Raven is here to make a difference, working as a team to build homes and change lives. We're also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future. But it's not just what we do, it's how we do it that sets us apart from other organisations and helps us create a great experience for our customers and one another.

Our culture statements form the principles for how we work together as One Raven:

• We Put Customers First in everything we do.
• We will Always Be Curious about how we can do better.
• We work together to Make It Happen.

Want to be part of our community? We're currently recruiting for a Senior Estate Services Operative – Caretaking to join our Estates Management team.

What you'll achieve in the role:

You'll make a real difference to the quality of residents' lives by looking after communal areas of Raven properties, performing general technical tasks, and maintaining a safe environment.

Key responsibilities include:

• Carry out regular inspections of communal areas and blocks of flats, making minor repairs and addressing issues on the spot
• Monitor estate services such as grounds maintenance and cleaning, reporting issues as necessary
• Undertake caretaking duties including fire risk compliance, basic maintenance, and assisted gardening activities
• Support community safety initiatives, deal with fly tipping, and assist with nuisance reduction
• Maintain a visible presence in the community, engaging with residents and signposting to appropriate services
• Participate in emergency standby service outside normal working hours (extra payment provided)

What you'll bring to Raven:

For this role, we are looking for someone with the following:

• Ability to work with challenging behaviour and under pressure
• Strong problem-solving skills and attention to detail
• Knowledge of Health & Safety, COSHH, and manual handling procedures
• Experience of working in local communities and collaborating with multiple teams
• Good communication skills and adaptability to different audiences

Please review the job description and Raven Skills Matrix for requirements.

Job Description Senior Estate Services Operative - Caretaking

Raven Strengths Matrix

You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better.

DBS clearance will be required for this role.

Vacancy Close Date: 9th January 2026

What Raven will offer in return:

To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference.

Our reward package includes:

• Competitive salaries
• Fantastic work/life balance with flexible working and generous leave entitlement
• Strong focus on learning and development, with opportunities to grow your skills and career
• Enhanced maternity, paternity, and adoption pay
• Funded health cash plan
• Extensive wellbeing support
• Voucher-based recognition scheme
• Retail discounts

Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

We will consider applications for part-time working and job sharing; please include this information in your application.

All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let us know at or

As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application, , or phone us on