Café Supervisor
6 days ago
Job Overview
We are seeking an experienced and dynamic Café Supervisor to oversee daily operations within a busy hospitality environment. The successful candidate will be responsible for ensuring exceptional customer service, maintaining high standards of food safety, and leading a motivated team. This role offers an excellent opportunity for a passionate professional with a background in hospitality, and team leadership to contribute to a vibrant café setting. The position requires a proactive approach to leading both staff and operational tasks.
Duties
- Supervise daily café operations, ensuring smooth service during all shifts
- Assist the general manager with training, and performance management across the team.
- Ensure compliance with food safety regulations and maintain cleanliness standards across the premises
- Greet, seat and serve customers, providing excellent hospitality and ensuring customer satisfaction
- Monitor stock levels in order to assist the manager to place orders, ensuring the availability of ingredients and supplies
- Implement operational processes and procedures to optimise efficiency and service quality
- Lead by example in delivering outstanding service and fostering a positive team environment
Qualifications
- Proven supervising experience within a restaurant or hospitality setting
- Demonstrable leadership skills with the ability to manage and motivate a team effectively
- Excellent organisational skills with the ability to multitask in a fast-paced environment
- Previous experience in hospitality is advantageous
- Barista experience or serving background is desirable but not essential
- A friendly demeanour with excellent communication skills and a passion for delivering exceptional customer service
This role requires you to be available during weekends.
Job Types: Part-time, Permanent, Zero hours contract
Pay: From £12.50 per hour
Expected hours: 16 – 28 per week
Benefits:
- Company pension
- Store discount
Experience:
- Hospitality: 2 years (required)
Work Location: In person
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