Senior Sales Assistant/Key Holder
7 days ago
Do you love pets? Would you like to join our award-winning pet shop chain?
This is a full or part time position where you will be responsible for delivering excellent customer service, whilst maintaining high shop-floor and welfare standards. You will be the first port of call for all general assistants and as a key-holder you will manage the general day-to-day running of the shop.
For this position retail experience is essential, but training will be given
An animal management qualification or previous animal experience is preferred
I.T literacy is essential for shop systems
Number of hours worked per week is negotiable. Cover needed is both weekday and weekends, but this will be on a rota. Candidate must be flexible to provide cover for staff absence / holidays.
The successful candidate must be willing to learn new skills as required and have a positive approach to dealing with customers.
Duties will involve:
being a first port-of-call to customers on the shop floor, including interacting and approaching all customers and helping with enquiries
managing general assistants with day to day queries and delegation of tasks
cashing up tills & banking
ordering
aiding with social media
using the till for transactions
using your knowledge to inspire customers to try new products
keeping the shop-floor to a high standard
putting away deliveries
replenishing and rotating stock
using your knowledge to promote good pet ownership
10% discount on all goods and services
Job Types: Part-time, Permanent
Pay: From £12.45 per hour
Work Location: In person
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