Profit Protection Specialist

2 days ago

Avonmouth BS DD, United Kingdom Harding+ Full time

Are you an experienced retail professional looking for a unique challenge?

Can you focus on reducing losses, driving on-shelf availability, collaborating closely with various key stakeholders in an international business?

If so, the Profit Protection Specialist role here at Harding+ could be the ideal next challenge

It's a great time to join our team, as a growing and scaling retailer with a twist, working and innovating together helps us realise our purpose to 'make every cruise better'.

About the role:

As a Profit Protection Specialist, you'll play a key role in inventory management and loss prevention. You'll coach our onboard cruise retail teams on company policies and procedures, with a specific focus on reducing losses and driving shelf availability.

Based in Avonmouth on a hybrid working basis – 2 days in office per week alongside regular national/international travel.

Compensation – competitive salary, bonus scheme, pension, 4 x life assurance, healthcare cash plan, 26 days leave annually.

What you will be doing:

In this role, you will take ownership of developing and maintaining effective Ship Stock Loss Improvement Plans that deliver targeted stock loss reductions. You will conduct regular reviews with key stakeholders including Onboard Teams, Buyers, Area Managers and Account Directors to identify risks and drive accountability.

Using stock count data, you will analyse trends, uncover root causes and translate insights into clear actions. You will provide feedback and guidance to retail management teams following onboard compliance audits, report audit performance to Retail Operations and lead investigations where necessary. Additionally, you will create detailed development plans to elevate onboard stock standards, support the opening of new onboard stores by embedding core operational practices and coordinate third-party stock counting partners to meet annual cyclical counting requirements.

About you:

  • Experience in a retail environment would be highly advantageous
  • An understanding of Stock Management and Profit and Loss systems would be desirable, as would experience with third party stocktaking
  • Confident in reviewing and interpreting data with the ability to spot trends
  • Process driven with excellent attention to detail
  • Strong communicator with a confident approach to driving results
  • Competent using Microsoft Office Suite
  • Can commit to regular national and international travel
  • Full driving licence
  • Must have an existing right of eligibility to work in the UK

Key Attributes – trust, collaboration, respect, passion, drive, resilience

About us:

Harding+ is the only 100% dedicated cruise retailer, proudly partnering with 12 cruise line operators globally, across more than 80+ cruise ships either in operation or under contract. Our mission is simple: make every cruise better. We operate over 300 retail shops across 80+ ships, covering 17,000m² of retail space and handling 6.6 million transactions annually.

Our team includes over 1,300 onboard team members and more than 270 landside employees, we stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022, 2023 & 2025.

Harding+ is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Harding+.

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