Depot Manager

2 days ago

Hounslow, Greater London, United Kingdom The Estate Dairy Full time

OVERVIEW

This is a critical leadership role within our growing business and an ideal opportunity for someone who wants to use their experience to make a meaningful impact in a scaling organisation. Having recently moved our depot to a new, larger site in Hounslow, we're looking for a Depot Manager who can help shape how the operation evolves — improving processes, developing people and building a high-performance, safe and inclusive culture. You'll oversee all depot functions while ensuring strong commercial discipline and financial accuracy to support sustainable growth. Your expertise in transport, food safety and Health & Safety compliance will be essential.

AREAS OF RESPONSIBILITY


• Overall responsibility for the site, the team and various functions, with a focus on building an inclusive, safe, and high‑performing culture.


• Full Transport Manager accountability under the Operator License and DVSA compliance framework.


• Full responsibility for food hygiene, HACCP, CCPs, temperature control, traceability and cold‑chain compliance.


• Ensure compliance with BRCGS, FORS and hygiene standards across the depot.


• Lead Health & Safety governance: risk assessments, SSOW, COSHH, fire safety, accident and near‑miss reporting, emergency procedures and RTITB/MHE compliance.


• Budget management, cost control, with targeted operational savings, and financial oversight including stock integrity and wastage reduction.


• Customer service improvements – ensuring continued improvements in delivery accuracy, reducing complaints and enhancing processes as we scale.


• Safe and compliant recruitment building a committed team


• Monthly reporting of KPIs including OTIF, fulfilment accuracy, complaints, returns, wastage, driver performance and operational risks.


• Support our environmental strategy and b-Corp status 

SKILLS & EXPERIENCE


• At least 5 years management experience within food industry.


• Strategic and operational thinking with a solutions‑focused mindset.


• Ability to embed change and build culture.


• Strong decision-making under pressure with safety and product integrity prioritised.


• Commercial mindset with financial understanding including budgets, cost control and evidencable savings delivery.


• Proven team development and coaching capability.


• Experienced and effective recruiter with strong judgment and cultural alignment focus.


• Strong organisational skills, especially in a role with multiple priorities


• As the lead on the London site, you need to be able to work autonomously while also communicating effectively with colleagues based in other parts of the UK

QUALIFICATIONS


• National or International Transport Manager CPC.


• NEBOSH General Certificate.


• HACCP Level 3 and Food Hygiene Level 3.


• Experience with BRCGS, FORS and Retailer Standards.


• Experience managing temperature‑controlled FMCG depots.


• Degree-level qualification or equivalent operational leadership experience.


• Ideally CILT Chartered Member or working towards.

SALARY

£50,000 - £60,000

Plus performance related bonus

HOW TO APPLY

Rolling deadline so please express your interest sooner rather than later

Email a CV to

No Recruiters Please

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