Medical Receptionist
3 days ago
Dr R John
MBBS, MRCS, MRCGP, DFSRH
Dr A Hussain
MB ChB (Birm), BSc Pharmacy, MRCGP
Job Title: Medical Receptionist
Hours: 37.5
Salary: £12.21p/h
We have 1 full time post available and we are looking for a medical receptionist to join our team.
Norfolk Street Surgery is located in Shelton and provides care to over 20,000 patients. We are a friendly and supportive 2 partner practice with a multi-professional team including GPs, Advanced Nurse Practitioner, Nurses, Healthcare Assistants and Physician Associates. We are a training practice and provide training to GP Registrars, Foundation Trainees and Medical Students.
Duties will include but not exhaustive:
- Scheduling / cancelling appointments via telephone and in person.
- Dealing effectively with urgent requests and requests for home visits.
- Be the first point of contact for patients, carers or relatives and provide appropriate assistance.
- Signposting patients to the correct service.
- Undertake general administrative support: photocopying, filing, data entry, internal and external emails and post.
- Communicate effectively with other team members.
- Recording information in an accurate and timely fashion using EMIS.
- Maintain confidentiality of information relating to patients, carers, relatives, staff and the practice.
We are looking for an individual with:
- Excellent all round communication skills.
- Experience of working in a surgery would be useful however training will be provided.
- Ability to work under pressure.
- Good organisational and administration skills.
Working hours are between:
- 8.00am – 6.30pm
- Monday – Friday
Job Type: Full-time
Work Location: In Person.
Opportunity to join the NHS Pension scheme
Closing date: 10/11/2025
In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Job Types: Full-time, Permanent
Pay: £12.21 per hour
Benefits:
- Company pension
Work Location: In person
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