Temporary Sales Associate

2 days ago

Birmingham, Birmingham, United Kingdom L'OCCITANE EN PROVENCE Full time
Temporary Sales Associate

Application Deadline: 15 November 2025

Department: Boutique

Employment Type: Seasonal - Part Time

Location: Birmingham Grand Central

Reporting To: Boutique Manager

Compensation: £12.60 / hour


Description
We have implemented an anonymous job application process. This means that during the initial stages of the application, personal information such as name, gender, age, and ethnicity is not disclosed to the hiring team.

Acting as an ambassador for L'OCCITANE during the Christmas period providing excellent customer service and effective product selling.

Contract Type: Fixed Term Contract up to and including 24th December
Weekly Hours: Various Part Time Contracts Available

What Will You Do?
  • Always provide the highest level of service to ensure all customers have an exceptional shopping experience 
  • Consistently meet/exceed your personal Key Performance Indicators (KPI's) set by the Boutique Manager to contribute to the success of the Company 
  • Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers 
  • Support in-Boutique and external customer events 
  • Adhere to Company policies and procedures at all times. Ensure retail bulletin and other Boutique communications are read and followed in a timely manner. 
  • Assist in maintaining the visual merchandising standards throughout the Boutique and participate in window campaign changes as required 
  • Assist in upholding excellent housekeeping standards throughout the Boutique, back office and staff area 
  • Support the Boutique Management with security and general Health & Safety monitoring 
  • Performing any other tasks required by Boutique Management to support the needs of the business 
  • Effectively use the Point of Sale (POS) system to process all transactions without error
  • Offer & provide demonstrations (including hand massage) to all customers 
  • Offer & serve refreshments, including wine on weekends and at special events 

What We Need From You
  • A love of retail, it's essential that you want to be in a customer facing environment as we are an experiential brand 
  • Excellent customer service skills 
  • Confident and effective communication and listening skills 
  • To demonstrate pro-active selling ability 
  • Highly motivated to achieve personal KPI's and contribute towards Boutique objectives 
  • Able to work effectively in a team 
  • Reliable, honest and flexible 
  • Positive and friendly attitude as well as consistent ability to operate at your best  


What We Offer You
  • Real Living Wage
  • Generous staff discount to use on all your favourite L'Occitane products
  • Product Allocation

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