Systems Architecture and Support Engineer

At Arabelle Solutions, part of EDF Group, we're proud to design services and solutions that are generating power not just for today and tomorrow but for generations to come. 
You'll work alongside passionate bright minds. We offer a broad range of opportunities for those eager to build tomorrow's world.
We believe a supportive culture is key to reach common goals. Diversity and an inclusive mindset makes us and our business stronger. 

Due to continued growth we are delighted to be recruiting for a Systems Architecture and Support Engineer to join our IT team here at our Rugby site on a permanent basis. As a Systems Architecture and Support Engineer you will be responsible for the design,  growth and upkeep of a secure infrastructure at our Rugby site. You will define the strategy, improvement and maintenance of our secure network taking it to the next level whilst ensuring a compliant system with customer and internal requirements. You will be the end user support, offering up to 3rd line support both to our engineering and manufacturing teams on a day to day basis with any IT issues they may be experiencing.

Working for the Senior Manager - Risk & Compliance for IT you will work closely with our cross functional teams taking requirements and building solutions across both our Engineering departments and new manufacturing centre. Here at our Rugby site we provide a full end to end solution from initial project brief and concept through to manufacture and eventually installation for our customers.

This work is undertaken with UK Defence customers which will require any individual applying for the role to hold or be capable of getting SC Level clearance as a UK Passport Holder. Applicants not cleared will not be accepted into the business until this clearance is provided.

Other key responsibilities of the role will include

• Support and improve secure network infrastructure based on the latest requirements of the customer.
• Take responsibility for system audits and accreditation of various networks and infrastructure.
• Work with users to find first time fix to issues.
• Work with EDF teams to enable a seamless integration with support model, including tools used.
• Have in-depth knowledge of technologies in use e.g. Microsoft 365 E5.
• Support network hardware including Cisco and Fortinet
• Investigate alerts from various monitoring tools including Patch Management, IDS/IPS and system monitors.
• Support mobile devices e.g. Android and IOS.
• Document and work within secure networks.

Profile:
 

The holder of this post must have a real passion for IT and finding solutions to complex problems with minimal supervision.  The person must be able to work within an environment that is subject to change and must be able to work with that change as it occurs

Along with this a successful candidate must have:

• Current Security Clearance or be able to gain UK Security Clearance.
• Demonstrable knowledge of
  • Microsoft 365 E5 Administration and setup
  • Cisco Networking
  • Fortinet firewalls
  • Dell server and backup technology
  • VMWare implementation and support
  • Server technology including Windows Server and Linux.
• Demonstrable first, second and third-line problem solving skills
• The ability to take complex requirements and work with the teams to implement a solution that fits the requirements.
• The ability to work with all levels of the organization and communicate effectively.
• The role holder must be willing to travel to the UK sites, with the base being Rugby.
• A natural problem solver with a continuous improvement mindset.

It is desirable that the successful candidate has:

• Knowledge of the Cyber Essentials Scheme
• Worked within the defence industry
• Knowledge of Systems Architecture and how to apply this methodology.
• Knowledge of the fundamentals of cyber security and the ability to apply this to system scopes.

This role has a wide scope and has many opportunities to expand and learn new technologies.  The successful candidate will need the ability to adapt to this.

Join us and work with global teams to support global customers At Arabelle Solutions, we have team members of more than 49 nationalities spread across 16 countries.

At Arabelle Solutions, we know diversity makes teams and business stronger.