Senior Specialist, Product Management
7 days ago
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Senior Specialist, Product Management (GTM & Sales Enablement) - 12 Month Fixed-Term Contract
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Real-Time Payments (RTP) offer immediate funds transfer and detailed messaging options for Account to Account (A2A) payments and are critical to Mastercard's journey for Multi-Rail Payments. Real Time Payments are categorized as Critical National Infrastructure for respective countries' and requires a high benchmark of resilience, availability, quality, and scalability.
The successful candidate will play a pivotal role in driving commercial success through understanding product roadmaps and strategies, and translating this into commercially viable go-to market approaches and collaterals. Enabling enablement initiatives, , and cross-functional collaboration. This role supports the sales and Product organization by equipping teams with the tools, insights, and resources needed to effectively position and sell products, while also ensuring alignment with product strategy and customer needs.
Position Summary
The Senior Specialist plays a pivotal role in driving commercial success through creative sales enablement, impactful event management, and cross-functional collaboration. This role focuses on crafting compelling sales narratives, designing visually engaging pitch decks, and delivering high-quality events that align with business objectives. Additionally, the role supports content creation initiatives, including video production, to enhance customer engagement and sales effectiveness.
Key Responsibilities
Sales Storytelling & Narrative Design
- Develop compelling narratives that resonate with buyer personas and clearly articulate product value.
Sales Deck Creation & Visual Design
- Design visually impactful, persuasive pitch decks and presentations that simplify complex concepts and support sales conversations.
Messaging & Positioning
- Create differentiated messaging aligned with customer pain points, market trends, and product strategy.
Event Coordination & Execution
- Plan and deliver customer-facing and internal events (e.g., product launches, sales kickoffs, webinars, trade shows) ensuring seamless cross-functional collaboration and alignment with business goals.
Content Creation & Video Editing (Preferred)
- Produce high-quality multimedia content, including videos for social media, product demos, and campaigns to enhance engagement.
Cross-Functional Collaboration
- Work closely with Sales, Product, Strategy, Commercialisation and GTM, Marketing and Communications to ensure consistent messaging and brand alignment across all touch points.
Qualifications
- Bachelor's degree in Business, Marketing, Communications, or related field.
4+ years of experience in sales enablement, event management, or related roles.
- Proven ability to design persuasive sales presentations and manage high-impact events.
- Strong communication and visual storytelling skills.
- Proficiency in presentation and design tools (e.g., PowerPoint, Canva, Adobe Creative Suite).
- Familiarity with video editing tools (e.g., Adobe Premiere, Final Cut Pro) is a plus.
Preferred Attributes
- Creative thinker with strong attention to detail.
- Excellent project management and organizational skills.
- Ability to thrive in a fast-paced, collaborative environment.
- Passion for crafting compelling stories and delivering exceptional experiences.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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