Freelance Operations Assistant

3 days ago

Bath, Bath and North East Somerset, United Kingdom RichCraft Voiceover Coaching, Reels & More Full time

Job Description

Position: Freelance Operations Assistant

Hours: Approx. 16 hours per week (flexible across all days, with occasional overtime)

Rate: £12.50 per hour (self-employed basis)

Location: Remote (UK-based), with occasional travel to Bath and occasional evening work

Equipment: Applicants must have their own laptop, reliable Wi-Fi access, and a suitable workspace

Overview

We're looking for a highly organised and proactive Freelance Operations Assistant to support the smooth running of our coaching business. This flexible, remote role (approx. 16 hours per week) is ideal for someone who enjoys independent work, clear communication, and varied administrative tasks. You'll be expected to work a few hours each day to ensure consistent support across our operations.

You'll play a key role in coordinating client communications, managing bookings, maintaining digital systems, and supporting event planning. An interest or background in the voice-over or the voice acting industry is a plus, helping you understand our creative community and clients.

Don't meet every requirement? If you're enthusiastic about the role and think you'd be a great fit, we'd still love to hear from you. We can provide training and support for the right candidate.

Job Requirements

  • Strong organisational and communication skills.
  • Confident using Google Workspace, Zoom, Mailchimp, Eventbrite, and Xero (training provided).
  • Excellent attention to detail and ability to multitask.
  • Reliable, proactive, and comfortable working independently.
  • Own laptop, reliable Wi-Fi, and suitable workspace required.
  • Experience in admin or operations preferred; knowledge of the voice-over industry is an advantage.
  • Occasional evening work required.
  • Occasional travel to Bath required.

Job Responsibilities

  • Manage the main inbox: respond to client enquiries, provide excellent customer care, and coordinate communication between students and teachers.
  • Schedule lessons using Google Calendar and Zoom, ensuring accurate booking and follow-ups.
  • Maintain and update company systems in Google Drive, keeping all documents organised and accessible.
  • Support event planning and promotion via Eventbrite, Mailchimp, and WhatsApp Broadcasts.
  • Prepare and send invoices through Xero, track payments, and forward financial information to bookkeepers.
  • Keep detailed records of lessons, events, and student activity.
  • Liaise with the internal team to ensure smooth coordination across marketing, social media, and scheduling.
  • Assist during busy periods or events, including occasional evening work or travel to Bath (UK).

Useful LinksJob Overview

  • Job Title: Freelance Operations Assistant (Part-Time)
  • Salary: £10k-£15k
  • Hours: Part time
  • Role: Admin, Secretarial & PA
  • Contract: Contract
  • Closing date: Tue, 18 Nov 2025
  • Location: South West

How to Apply

Please email your CV and a short cover letter/email to 

  • Contact name: Becca Wilder
  • Contact email: 

About RichCraft VOC Ltd

RichCraft Voice Over Coaching, Reels & More is your all-in-one destination for professional voiceover services. From personalised coaching and mentoring to reel production, voice reviews, and directing, RichCraft helps voice actors at every level elevate their craft. Whether you're just starting out or refining your expertise, our team is here to guide you.

Find out more

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