Infrastructure Engineer

2 weeks ago

Maidenhead, Windsor and Maidenhead, United Kingdom Hamilton Barnes 🌳 Full time £50,000 - £60,000 per year

Infrastructure Engineer – Level 3 Technical Support


Maidenhead


£38,000 per annum + Benefits

Are you a hands-on Infrastructure Engineer looking to step up in a fast-paced Managed Service Provider (MSP) environment?

Join a collaborative and growing team where you'll work across modern Microsoft and network technologies — supporting diverse clients, solving complex challenges, and helping deliver cutting-edge IT solutions.

What You'll Be Doing

  • Provide
    on-site and remote technical support
    across client environments.
  • Diagnose, troubleshoot, and resolve complex
    hardware, software, and networking
    issues.
  • Configure and manage
    Windows Server
    ,
    Microsoft 365
    , and
    Active Directory
    environments.
  • Maintain
    network infrastructure
    – including firewalls (Meraki / Draytek / Sophos), switches, and wireless systems.
  • Support
    Hyper-V
    ,
    SharePoint Online
    , and
    Teams / VoIP
    deployments.
  • Assist in
    infrastructure design and implementation
    for client projects.
  • Mentor junior engineers and contribute to continuous improvement initiatives.

Skills & Knowledge

  • Windows Server 2012+ and Windows 10/11
  • Active Directory & Group Policy
  • Hyper-V Virtualisation
  • Microsoft 365 & SharePoint Online Administration
  • Networking (DNS, DHCP, routing, switching)
  • Firewall Configuration (Meraki, Draytek, Sophos)

What You'll Bring

  • 3+ years' experience in a
    Technical Support or Infrastructure Engineering
    role.
  • (Desirable) 5+ years' experience in an MSP environment.
  • Full UK driving licence and flexibility to travel.
  • Strong problem-solving ability and attention to detail.

Why Join?

This is your chance to join a trusted IT solutions provider known for delivering high-quality managed services across cloud, infrastructure, and security.

You'll gain exposure to a wide range of technologies, work directly with clients, and have genuine opportunities for
career progression
and
technical certification
support.

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