Assistant Marketing Manager, Advantage Card Clubs

Closing Date: 26th November 
Location: Nottingham, Full-Time
Contract: Secondment 1 year 
Recruitment Partner: Frankie McCallister-Lyas

About the role:

Sitting within Customer Marketing, you'll be responsible for developing and delivering a multi-channel marketing strategy for Student Discount and Over 60s Rewards. You'll play an integral part of the Advantage Card team and develop plans to acquire new customers and retain and reward existing members – all laddering up to the wider Customer Marketing strategy. 

Reporting to the Marketing Manager, you'll work cross functionally with internal and external teams, to deliver high quality customer communications, driving real commercial results and Advantage Card sign-ups and active usage. It's a busy role that requires a customer focused mind-set, strong communication skills, attention to detail and great organisation. 

Key responsibilities:

•    Own the day-to-day management of Student Discount and Over 60s Rewards with a goal to acquire new members and retain and reward existing members

•    Plan and execute the end-to-end delivery of member-exclusive offers and events, including the creation and activation of multi-channel marketing plans 

•    Manage stakeholders across the business to deliver campaigns on time, to budget and in compliance with brand visual identity

•    Manage third-party relationships including onboarding new partners, developing marketing plans and supporting contract management and payment

•    Review and assess commercial and customer impact of offers, events and campaigns to define future opportunities 

•    Drive KPI performance including sign-ups, active usage, customer value, channel engagement and incremental sales

What you'll need to have:

•    A strong marketing background, ideally with experience of multi-channel delivery

•    A passion for the Advantage Card, Customer Marketing and driving customer loyalty

•    A strong analytical understanding and critical thinking mind-set

•    A creative eye and the confidence to share new ideas

•    A thirst to try new marketing tactics 

•    A customer-first mind-set 

•    Excellent relationship and communication skills with both internal and external stakeholders

•    Excellent attention to detail, time management and organisational skills – with the ability to juggle multiple tasks and stick to timelines and processes 

•    A flexible and positive attitude – happy to give something a go and contribute to lots of different work 

It would be great if you also have:

•    An understanding of CRM communications, ideally with experience of delivery 

•    An understanding of onboarding new vendors, legal processes, contract management and purchase orders. 

Why Boots:

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. 

Our benefits:

•    Boots Retirement Savings Plan

•    Discretionary annual bonus

•    Generous employee discounts

•    Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

•    Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.

•    Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at (Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate)

What's next:
 
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you'll be notified by email.  

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Keywords
Assistant, Marketing, Manager, Advantage Card, Clubs

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