Chiropractic Assistant

Job Overview

We are hiring a full-time Chiropractic Clinical Assistant to join our friendly Fordingbridge Chiropractic Clinic, part of a group of Clinics. No chiropractic experience is required as full training is provided. Applicants must have a driving licence and their own vehicle, with flexibility to cover occasional shifts at our Bournemouth clinic.

We are seeking an experienced, dedicated, and detail-oriented Receptionist / Clinical Assistant to join our friendly and supportive healthcare team to replace our lovely lady who is retiring.

This role combines patient care, administration, and professional front-of-house responsibilities in a welcoming clinic environment.

What Makes This Role Special

• Supportive team culture focused on patient care and service excellence
• Full and on-the-job training provided to help you succeed
• A meaningful opportunity to support patients throughout their health journey

Key Responsibilities

Patient Experience & Communication

• Provide a warm, friendly, and professional welcome to patients
• Create a supportive clinic environment for all visitors
• Communicate using a person-centred approach
• Build rapport with patients and their families
• Support patients in understanding the benefits of chiropractic and ongoing care
• Communicate effectively in person, over the phone, and via email
• Guide new patients through their care journey

Clinical & Administrative Support

• Prepare and maintain treatment rooms
• Maintain accurate and confidential patient records
• Manage bookings, enquiries, and appointment changes
• Complete administrative tasks such as billing, filing, and stock management
• Provide diary management for chiropractors
• Perform scanning, note-taking, and other office duties
• Assist in maintaining efficient patient flows and smooth clinic operations

Sales & Care Plan Support

• Explain care plans clearly to patients
• Discuss payment options confidently and professionally
• Support patients with informed decision-making

Professional Development

• Attend weekly staff meetings
• Complete training as required

Qualifications & Skills Required

• Good IT literacy, including confidence with Microsoft Office and a willingness to learn new software.
• Excellent attention to detail
• Excellent organisational and time management skills
• Strong written and verbal communication skills
• Ability to work well with a variety of people
• Flexible, enthusiastic, and able to work independently when needed
• Able to manage multiple tasks in a busy clinical environment
• Professional, courteous, and committed to maintaining confidentiality
• High standards of customer service and clinic presentation

Please Note: This is a varied and active role with plenty to learn. It is ideal for someone who is professional, organised, enjoys working with people, and thrives in a clinical environment. Suit someone with admin/sales experience.

Job Types: Full-time, Permanent

Pay: From £25,000.00 per year

Benefits:

• Employee discount
• On-site gym

Application question(s):

• Do you drive and have a car

Experience:

• Office: 3 years (preferred)

Work Location: In person