Family Navigator

You must complete the Bridge Project's application form in order to be considered for the role. The application form plays a key part in our recruitment and selection process. We use the information you provide about your skills, experience, career and education history to decide whether or not to invite you for an interview. It is important that you complete the application form as fully and accurately as possible, ensuring that you give specific examples which demonstrate how you meet the criteria.

We're pleased to announce an excellent opportunity for a full-time Family Navigator based at Shipley Owlet Family Hub. The Bridge Project has been providing support since 1983. We work with individuals, families and communities to improve people's lives in a sustainable way, recognising that solutions are often complex. Today we have a strong staff team of 110 dedicated individuals. If you would like to join our team, we would love to hear from you.

We deliver our successful Navigation Model with a small cohort of referred families to the team, whilst working closely with colleagues within the Children and Families Trust.

The team work with families who are primarily impacted by substance use and who are experiencing simultaneous additional issues linked to unmet needs and deprivation across a range of domains. This may include poor physical health/mental health, family court involvement, domestic abuse, chronic housing issues, exploitation, financial issues, and criminal justice involvement.

The Bridge Navigation Model champions a high level of multi-disciplinary interagency cooperation and joint working relationships with families. We deliver an evidence-based, staged delivery model using trauma-informed approaches that offer intensive in-reach within the home. Navigators are skilled at rapidly building trusted relationships and providing practical support for individuals/families. Navigators set up, coordinate and ensure delivery of individualised support packages that access services/interventions families need to build strength, resilience, overcome challenges, gain confidence, and acquire the personal and social assets to meet their aspirations that positively impact their lives. There is a clear aim to support individuals to move to full independence of the service.

We are looking for someone who is qualified to Social Care Level 3 or equivalent or qualified through appropriate life or job experience, along with at least 2 years' experience successfully delivering support services to people experiencing multiple need/multiple disadvantage. You will be highly organised with excellent communication skills and able to manage your time effectively, working as part of a supportive team to ensure a high-quality service is maintained. It is essential that you have experience of working with/or managing high risk cases therapeutically and conducting person centred and strength-based assessment of need/creating mutually agreed action plans and risk management plans.

Most of all, you will place individuals at the heart of your interactions, with the ability to build up a rapport and trust, with personal skills around warmth, compassion, empathy and resilience, with a desire to help people and maintain a supportive relationship. Often situations can sometimes be difficult and challenging so you will need to be non-judgemental and tenacious in order to deal with situations calmly, tactfully, responsibly and safely.

The successful candidate will be able to work 09:00 to 17:00 Mondays – Fridays, with an element of flexibility. It is essential that you have a driving licence with access to a vehicle and business insurance, in order to travel anywhere in Bradford MBC, in the delivery of direct family navigation support services including clients' homes. A willingness to undergo an enhanced DBS check is also a requirement of the post.

In return, as well as a rewarding career, we can offer a competitive salary, 4% pension contribution, 32 days annual leave entitlement, an L&D programme, employee assistance scheme, life insurance, a monthly team wellbeing session and a programme of mindfulness activities for staff. The Bridge Project is a Mindful Employer.

If you would like to have an informal conversation about the role, please contact Shelley Pawson, Service Manager on

To find out more information and to download an application pack, please visit Jobs and Volunteering - The Bridge Project

You must complete the Bridge Project's application form in order to be considered for the role. The application form plays a key part in our recruitment and selection process. We use the information you provide about your skills, experience, career and education history to decide whether or not to invite you for an interview. It is important that you complete the application form as fully and accurately as possible, ensuring that you give specific examples which demonstrate how you meet the criteria.

No CVs are accepted. No Employment Agencies please.

Closing date: 8.00 am 11 November 2025

Shortlisting date: 11 November 2025

Interview date: 18 November 2025

Job Types: Full-time, Permanent

Pay: £29,760.00 per year

Benefits:

• Company pension
• Health & wellbeing programme
• Life insurance

Licence/Certification:

• Driving Licence (required)

Work Location: In person

Application deadline: 11/11/2025