Medical Secretary- Trauma and Orthopaedics

Job Summary
We are seeking a highly motivated and organised Medical Secretary to join our Trauma & Orthopaedics team at Great Western Hospital. This is a permanent, part-time position offering 18.75 hours per week, providing vital administrative support to consultants and clinical staff within the department.

Main duties of the job
As a Medical Secretary, you will play a key role in ensuring the smooth running of patient care pathways by delivering efficient secretarial and clerical support

About Us
Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.

Job Description
Job responsibilities

• Act as one of the points of contact for consultants and other clinical staff, fielding enquiries in a professional and efficient manner.
• Respond and/or action enquiries (face to face/telephone/email/written) from staff, patients and third parties in a professional and pro-active manner.
• Ensure referral letters are collected and assessed daily and that the patient referral letters are moved quickly through the registration system to the booking team.
• Monitor the e-Referral Service which involves printing the electronic GP referrals in order that they enter the clinical system and logging their acceptance accordingly.
• Type (audio/copy) clinics letters, medico-legal letters, operation notes, general reports and memos. Ensure work is of the highest quality in terms of presentation and layout and dispatch is within agreed timescales.
• Request appointments/clinics cancellations, expeditions as required.
• Maintain and update calendars/diaries, manage shared mailboxes and calendars and apply/record consultant/clinician leave and prepare and submit leave forms as required.
• Scanning documents onto patient records that have come from external sources.
• Distributing post that is received into the department to the clinical staff.
• Ensure all investigatory results are seen promptly by the consultant, or agreed member of team during periods of leave, and processed accordingly.
• Facilitate medical staff leave through diary management and communicating with the relevant personnel responsible for processing leave requests.
• To take and produce minutes for occasional meetings when required.

Person Specification

Qualifications
Qualifications
Essential

• RSA Typing or equivalent keyboard skills
• RSA Audio Typing or equivalent
• GCSE level C or above in English and Maths
• Good general education

Desirable

• Medical Terminology

Experience
Essential

• Experience of working as a secretary and/or in a clerical environment
• Demonstrable experience of working with Microsoft Office and databases
• Referral triaging and booking processes

Desirable

• Hospital patient system such as Medway
• Knowledge of Cancer pathways

Additional information

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .