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Global Learning Excellence Manager

2 weeks ago

Windsor, Windsor and Maidenhead, United Kingdom IHG Hotels & Resorts Full time £45,000 - £70,000 per year

Role Purpose
Design, and deliver corporate events including agenda development, message continuity, logistics and suppliers to successfully produce events for external and

internal audiences.

Key Accountabilities

  • Work as part of the GCA team to deliver engaging communications through meetings/events
  • Develop and implement creative meeting/event concepts that will significantly impact effectiveness and engagement while focusing on budgets
  • Lead the development of clear meeting/event briefs, ensuring clear objectives, budgets and timeline for all facets of the meeting/event
  • Collaborate with teams responsible for content to conceptualize event and design agenda to create the appropriate event format, flow and mainstage run of show.
  • Accountable for all services for events, including venue, design, registration, facilities, catering
  • Handle contract negotiations with all event suppliers, including internal teams such as IHG hotels and IHG technology teams
  • Independently manage budgets, including revenue driving strategy and activity through sponsorships and trade shows, and payments process
  • Develop and deliver event communication plans including all logistical arrangements.
  • Collaborate with the internal teams (e.g. Communications and Marketing) on branding, materials and promotions for all events.
  • Act as an advisor with internal and external event partners to build project management plans that meet established schedules and/or proactively resolve technical or operational challenges.
  • Manage plans for IHG presence in the Tradeshow as well placement of all exhibitor and sponsor booths on the Tradeshow floor when applicable.
  • Work as part of broader events team to create business tools/assets required by the organization to deliver great meetings/events.
  • Serve as contact for speakers including the coordination of rehearsal schedules and session requirements.
  • Measuring and reporting on success and analysis for constant improvement and better efficiency.

Key Skills & Experiences
Education

  • Bachelor's Degree in Business, Hospitality Management, Marketing or other related discipline.

Experience

  • 5 years progressive work-related experience coordinating/managing and implementing on large conferences and meetings, with demonstrated proficiency in multiple disciplines/processes related to the position.

Technical Skills and Knowledge

  • Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation.
  • Experience hiring and managing multiple vendors for large-scale projects
  • Demonstrated ability to work comfortably under pressure, balancing competing priorities and adapting quickly to a constantly changing environment.
  • Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, colleagues, staff, and hotels.
  • Demonstrated attention to detail and ability to manage multiple tasks/clients required with precise accuracy.
  • Demonstrated ability to build strong relationships by establishing credibility through subject matter expertise with a collaborative solution driven approach.
  • Demonstrated budgeting skills
  • Familiarity with meeting industry software and online registration tools, Audio/Visual equipment and experience with Virtual meeting applications/Webinars.
  • Demonstrated ability to solve problems in a systematic manner.
  • Demonstrated strong contract negotiation skills with understanding of event vendor contract terms/language.

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.

Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.