HR Support Officer HSW

HR Support Officer - Health Safety and Wellbeing | 9112 | Temporary Contract/Secondment Opportunity until January 2027 | 37 hours per week | £26,403 - £28,142 per annum | Scale E | Norwich

We are looking for an experienced and suitably qualified Health, Safety and Wellbeing (HSW) Support Officer to join our successful and enthusiastic Health, Safety and Wellbeing team, who provide professional in-house leadership, advice and support to its in-house services and employees; as well as having a strong traded brand that complements and supports the delivery of services to Norfolk County Council.

The successful candidate will primarily be the 'front door' to the Health, Safety and Wellbeing team, providing initial advice and signposting to our internal and external customers and colleagues, and escalating within the professional HSW team for further specialist advice. The role of an HSW support officer is varied, no day will be the same, and includes responding to emails, phone calls, system requests, whilst also supporting the entire HSW team and our related professional externally provided services. This will include support to our schools, ensuring that core administrative functions are completed, and providing a professional and supportive response to our varied customers. Our support officers act as the initial responders to our Dignity at Work line, where the ability to actively listen and provide / action support, is a priority.

Experience of working in a customer focused role, with the ability to prioritise various demands and confident use of IT packages, such as Microsoft Office is essential.

If you are professional, want to work in a high energy environment and are passionate about supporting people to work safely and achieve healthy outcomes as a result of work please have a look at the job description and apply.

This is a fixed term contract (1st December 2025 with expected finish of 4th January 2027) to cover maternity leave.

If you would like an informal conversation regarding the role, please contact Tracy Sims at

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary

• Generous holiday entitlement

• Health and Wellbeing services including fast-track physiotherapy and a free counselling service

• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.

• Financial benefits such as:- ' Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.

• A Blue Light card for Fire Service and Social Care Workers

• Relocation expenses (where applicable)

• An advance of your expenses if you travel for work

• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.

• Tax efficient ways of getting extra pension and new bikes

• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

• A payment if you refer someone you know to a hard to fill job

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your or email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

All applicants closing date: 2nd November 2025 at 23:59

Interviews to be held: Week Commencing 17th November 2025