Front of House Administrator

IN SHORT
The Front of House Administrator acts as the first point of contact for visitors, providing a welcoming and professional reception experience. This role delivers essential administrative support to the wider facilities team, coordinating tasks such as booking and managing meeting rooms, managing correspondence and incoming calls, and assisting with purchase order administration.

The outcome is a well-organised and efficient front-of-house operation that seamlessly supports the trading operation and associated business units and support functions.

What You'll Do

• Greet and direct visitors upon arrival, in a warm and professional manner in keeping with the company's image. Ensure all guests are introduced to their point of contact promptly.
• Maintain accurate visitor logs and follow security procedures, including issuing visitor passes and liaising with building security. Inform guests of any important notices, including health & safety related matters."
• Answer and manage incoming phone calls and emails, addressing enquiries or redirecting them to the appropriate department or individual in a timely manner."
• Liaise with the postroom, IT, and catering teams to ensure requested services for meeting rooms are arranged and provided as needed.
• Assist with queries related to meeting room availability and the use of Condeco for booking rooms, helping users where requested, and flagging any issues to the Facility Manager."

What You'll Bring

• Purchase Order Administration
• New Starter Inductions
• Visitor Management
• Meeting Room Management
• Administrative Support
• Proficient in Microsoft Office, particularly Outlook, Word, PowerPoint, and Excel.
• Familiarity with the Condeco system is advantageous.
• Strong communication skills, with the ability to convey information clearly and concisely via email, telephone, and face-to-face interactions, are essential.
• Ability to engage effectively with a diverse range of stakeholders is crucial.

About Us
Securing Energy for Europe – it's a simple statement, with a bold ambition. SEFE is not just our name, but also encompasses everything that drives us. To accomplish this, we're taking immediate action to secure gas supply – but also looking forward, to explore our role in the European energy transformation and how we can contribute to a stable and sustainable future.

SEFE, an international energy company, ensures the security of supply and drives the decarbonisation of its customers. SEFE's activities span the energy value chain, from origination and trading to sales, transport, and storage. Through its decades-long expertise in trading and the development of its LNG business, SEFE has become one of the most important suppliers to industrial customers in Europe, with an annual sales volume of 200 TWh of gas and power. Its 50,000 customers range from small businesses to municipalities and multinational organisations. By investing in clean energies and especially in the hydrogen ecosystem, SEFE is contributing to the energy transition. The company employs around 2,000 people globally and is owned by the Federal Government of Germany.

Our international teams work across locations in Europe, Asia, and North America. We're passionate about energy and the important role it can play in shaping a better future.

Securing energy – now and for the future.

Our Benefits
We're committed to creating an inclusive environment that embraces diversity and fosters the development of knowledge, skills, and experience. Whatever your role, you'll find an open, welcoming atmosphere that empowers you, and recognises your contribution.

In return we offer a competitive starting salary supported by a comprehensive range of financial, lifestyle and wellness benefits with the flexibility to follow a hybrid working model.

• bonus earning potential
• non-contributory pension with 10% employer contribution
• 25 days holiday plus bank holidays and volunteering days
• buy / sell holidays
• life assurance
• medical and dental insurance (family cover)
• range of optional flexible benefits

We are committed to supporting your career growth with opportunities to develop both your knowledge and experience through a blended approach to learning.

Join SEFE and help us secure energy supply across Europe and shape a better, more sustainable tomorrow.