Part-time Receptionist

2 weeks ago

Newport NP AL, United Kingdom St. Luke's Surgery Full time £25,000 - £30,000 per year

St. Luke's Surgery are seeking a part time receptionist to join the team.

Receptionists are an integral part of the day to day running of the GP surgery. You will be the first point of contact for patients and will need to navigate them to the appropriate service or healthcare professional at the right time.

You will be a key member of the team and help by providing general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Key Responsibilities:

  • Assist in patient queries: Via, telephone, email or face to face..
  • Process appointment requests for both on the day and future appointments - ensuring callers are navigated to the appropriate service or clinician.
  • Communicate effectively and professionally with patients, visitors, clinicians and co-workers
  • Computer data entry, checking emails; processing and recording information in accordance with practice procedures – such as Registrations of new patients
  • Process patients change of address – computer data and medical records
  • Filing/ scanning and retrieving paperwork
  • Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
  • Be prepared to learn how to use the Surgery's clinical system, Vision.
  • Availability to assist to help cover sick or annual leave is desirable.
  • This list of duties is not exhaustive and may change over time as the role develops. All changes to duties will be with the agreement of the Reception Manager and the post holder.
  • Arranging appointments with patients.

Previous experience in a GP surgery is not essential as full training will be given.

20 hours per week Monday to Friday between the hours of 8am and 6:30pm.

Starting salary £12.21 per hour

Job Type: Part-time

Pay: £12.21 per hour

Benefits:

  • Company events
  • Company pension
  • Free parking
  • On-site parking

Work Location: In person

Reference ID: Reception

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