Current jobs related to Customer Services Team Leader - Rotherham, Rotherham - Rotherham Metropolitan Borough Council
-
Digital Processing Team Leader
1 week ago
Rotherham, Rotherham, United Kingdom Pearson Full time £30,000 - £60,000 per yearTeam Leader The Company Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning...
-
Digital Processing Team Leader
7 days ago
Rotherham, Rotherham, United Kingdom Pearson Full time £40,000 - £80,000 per yearTeam LeaderThe CompanyLearning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as...
-
Customer Service Manager
1 day ago
Rotherham, Rotherham, United Kingdom polkadotfrog - you'll spot the difference Full timeWe're Hiring: Customer Service ManagerLocation : RotherhamSalary £35KA brand‑new role with a fast‑growing online builders' merchant that puts customers at the heart of everything.This is your chance toshape the customer service vision from scratch– build the team, set the standards, and embed a customer‑first culture that scales with growth.What...
-
Customer Services Representative
1 day ago
Rotherham, Rotherham, United Kingdom Rotherham Metropolitan Borough Council Full timeSalary£25,583 - £25,989Contractual hours37BasisFull timeRegionRotherhamJob category/typeCustomer ServicesDate posted11/12/2025Job referenceREQ21873attachmentBenefits Directorate: Finance & Customer ServicesPermanent, Full Time 37 hours per week (Daytime)This is a great time to join our Customer Services team at Rotherham Council. We're transforming the way...
-
Customer Service Agent
2 weeks ago
Rotherham, Rotherham, United Kingdom G4S Full timeCustomer Service Agent - Hybrid RolesJoin our dynamic team and make a real difference We're looking for motivated individuals to join us in a hybrid role. You'll start with comprehensive onsite training, then transition to the comfort of home-based work once you're confident and competent. This is a fantastic opportunity to enjoy the flexibility of working...
-
Home from Hospital Service Care Worker
2 weeks ago
Rotherham, Rotherham, United Kingdom Care Relief Team Full time £22,000 - £29,000 per yearHome from Hospital Service Care Worker Job Title: Home from Hospital service care WorkerCompany: CRT Care ServicesJob Description: CRT Care Services is seeking dedicated and compassionate Care Workers to join our Home From Hospital Service team. This service supports individuals in their transition from hosppital to home, promoting independence through...
-
shift leader
1 week ago
Rotherham, Rotherham, United Kingdom Rotherham Metropolitan Borough Council Full time £24,000 - £36,000 per yearSalary£32,061 - £34,434 Pro Rata weekend enhancements paidContractual hours30BasisOtherRegionRotherhamJob category/typeCareDate posted16/10/2025Job referenceREQ21450attachmentBenefits Directorate: Adult Care, Housing & Public HealthPermanent, Full time, 37 hours per weekLord Hardy Court Residential HomePost Details –Post 1: Casual, zero hoursPost 2, 3 &...
-
Team Leader Revenues, Benefits and Payments
3 days ago
Rotherham, Rotherham, United Kingdom Rotherham Metropolitan Borough Council Full timeSalary£42,839 - £46,142 pro rataContractual hours22.2BasisPart timeRegionRotherhamJob category/typeFinanceDate posted28/10/2025Job referenceREQ21556Directorate: Finance and Customer ServicesPermanent, part time, 22.2 hours per week.This is an exciting opportunity to work within RMBC's Revenues, Benefits & Payments service managing the billing and...
-
Head of Customer Experience
1 week ago
Rotherham, Rotherham, United Kingdom Bluetree Group Full time £40,000 - £70,000 per yearHead of Customer Experienceinstantprint – The UK's largest online printerAt instantprint, we're on a mission: to help businesses of all sizes look amazing through print – and to make it as easy as possible. With over a million small businesses already choosing us for their marketing materials, we're growing fast, and we need the right leader to take our...
-
Production Line Leader
5 days ago
Rotherham, Rotherham, United Kingdom Elevation Recruitment Group Full time £38,400 per yearElevation Recruitment Group are delighted to be working with an innovative food manufacturer going through an exciting period of growth to recruit a Production Line Leader to be based at their Rotherham facility.Salary: £36,000Hours: Monday – Friday 6:00 – 14:00 & 14:00 - 22:00 weekly rotationReporting to the Production Shift Manager, the Production...
Customer Services Team Leader
2 weeks ago
Salary
£35,412 - £38,220
Contractual hours
37
Basis
Full time
Region
Rotherham
Job category/type
Customer Services
Date posted
21/11/2025
Job reference
REQ21708
Directorate: Finance & Customer Services
Full time, 37 hours, Temporary (12 months)
This is an exciting time to join Rotherham Council following significant improvements in recent years.
The Customer Service Team is a major gateway to the Council delivering high quality services in a modern and efficient way. Our customers want to access our services at any time of the day or night, and our dedicated Customer Service Team works around the clock to make this happens whether online, over the telephone or in person.
We are looking for a Customer Services Team Leader to support the Customer Services Operational Managers in the leadership, motivation, and development of a dedicated Customer Service Team.
The successful candidate will be passionate about customer services and ensuring the highest levels of customer satisfaction. This is a very fast paced, high volume, multi-channel environment and we are looking for an experienced customer service professional with demonstrable skills.
You will have a proven track record of leading and developing teams and delivering high quality results in a demanding customer service environment. You will be flexible, approachable, and highly organised.
This is a rare and exciting opportunity to join a dynamic and ambitious team and to help shape and develop our services as we continue our journey.
For an informal discussion, please send your contact details to An Operational Manager will be in touch to arrange a call.
Please note that we are expecting to carry out interviews from Monday 5th January 2026.
This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions).
Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website.
Until 31st March 2026 employees paid at Band D and above are subject to a temporary pay reduction of 1.15% spread out by means of a monthly deduction from each pay period over the full financial year. In recognition of implementing this temporary measure, those who experience a pay reduction will be awarded three additional days leave (pro rata for part-time).
This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions).
Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website.
Until 31st March 2026 employees paid at Band D and above are subject to a temporary pay reduction of 1.15% spread out by means of a monthly deduction from each pay period over the full financial year. In recognition of implementing this temporary measure, those who experience a pay reduction will be awarded three additional days leave (pro rata for part-time).
