Quality Assurance Advisor

Role type

Community Hub

Location

Leatherhead

Closing date

02/12/2025

Description

Location: Leatherhead, Surrey

Salary: £33,200 / annum

Contract: Permanent, full time.

Hours: 37,5

About Us

Are you looking for a career that makes a real difference? A role with Achieve together might be the perfect opportunity for a long-lasting, rewarding career in the social care sector.

We are looking for team members who are passionate about supporting people, helping our Operations teams deliver excellent care and support, and celebrating achievements.

Job Description

We are seeking a highly skilled and motivated Quality Assurance Advisor to join our community hub team. The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services.

Key Responsibilities:

• Providing leadership, coaching and support in relation to interpreting and implementing the relevant regulatory frameworks in a person-led manner.

• Delivering a high-quality service when auditing/supporting operations teams and contributing to making a difference in the lives of the people we support through a culture of inclusion.

• Completing detailed, impartial and expert reviews of the quality delivered within each home through the completion of robust audits.

• Working in partnership with people we support and their families/support workers to assess and review the quality of the support we provide.

Requirements:

• Previous experience of working within operations management. Detailed understanding of utilising quality audits and self-assessments to evaluate quality and provide high-quality, person-centred support.

• Ability to work flexibly to support homes, which may require working outside of standard hours at times.

• A full UK driving licence, with a willingness and ability to drive throughout the organisation.

• Strong understanding of and focus on creating an environment of coproduction, involvement and inclusion.

• Extensive knowledge of regulations, legislation and reporting requirements within social care, alongside an awareness of current best practice and learning throughout the sector.

• Knowledge of approaches to audit, quality assurance and effective systems and tools required.

• Strong leadership and employee engagement capability, to support quality improvement and change management.

• Understanding of different techniques for the development and monitoring of quality improvement plans.

• Awareness of communication technologies (ICT) and how to utilise these to communicate effectively across a large, multi-site organisation.

• Previous experience completing quality audits and utilising an evidence-based assessment to drive quality improvement.

Benefits:

At Achieve together, we see this as more than a job, this is the start of your career journey with us. With 75% of our managers promoted from within, this is a fantastic opportunity to develop your career and reach your full potential. Not forgetting, we also offer a wide range of benefits that include:

• Competitive salary
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Opportunities for ongoing education and professional growth
• Employee welfare and wellbeing initiatives
• Access to counseling services and mental health programs
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards
• A supportive and inclusive work environment that values employee well-being
• Opportunities for team building and social engagement

Apply Now

Passion for positively shaping lives is just as important to us as your experience. Building on your existing knowledge we will give you all the training and support that you need. You just need an appetite for learning and a real desire to make a difference to peoples' lives. So, if you want to start, or continue your career journey in care with us, we want to hear from you