General Manager – Transform Hub Doncaster

This is more than a management role

This is your chance to lead a high-energy fitness community, change lives every day, and build a team that delivers real results in a gym where people genuinely belong.

If you live for performance, people, and purpose then this is your environment and you're the person we're looking for.

About Transform Hub

Transform Hub is a nationwide fitness facility dedicated to transforming people's lives physically and mentally through fitness, nutrition, accountability, and fun.

We've helped thousands of members achieve life-changing results through our high-impact weight-loss and fat-loss programmes, powered by extraordinary, fun workouts and an incredible support system where people feel genuinely part of something bigger than just a gym.

Our award-winning model has positively influenced countless lives across the UK, and now it's your chance to make a real difference in the communities of our sites in Doncaster, Rotherham and as we expand sites further into Sheffield & South Yorkshire

We are now seeking a General Manager to lead daily operations, drive membership growth, and create a positive, motivating, high-energy environment that members genuinely love returning to.

Position Overview

The General Manager is responsible for the overall performance, standards and profitability of the facility, with a focus on:

• Membership sales
• Customer experience
• Staff leadership and performance
• Strict adherence to Transform Hub systems and processes

You will be the face of the Hub; visible on the floor, leading from the front, setting the pace for both staff and members. You will go first on hard things, inspire through action, and keep your team close with clear communication and respectful candour.

You will be personally accountable for the success of the site, working directly with the Owner to deliver both outstanding results and a powerful community culture.

At the heart of this role is one mission:

To help your team and your clients to #BeMore in confidence, consistency, health, and life by delivering life changing results and creating a community where everyone feels welcome and wants to belong.

Key Responsibilities

Leadership & Culture

• Lead by example, be visible, proactive, and the face of the Hub
• Create a fun, positive, high-energy environment
• Build a culture of teamwork, accountability, and respectful candour
• Support members and staff to #BeMore
• Coach sessions when required and set the bar with a high-standard personal training delivery

Sales & Growth

• Meet and exceed all sales quotas
• Deliver daily sales training, role plays, and performance tracking
• Ensure consistent follow-up on leads, conversions, reactivations, and upsells
• Monitor Databox, HubDash, payment status, and contracts

Client Journey & Retention

• Ensure all client journey and retention strategies are followed
• Oversee exit interviews, member engagement, and attendance
• Audit coaches and retention managers for full compliance

Operations Management

• Maintain a clean, organised, fully functional facility
• Monitor daily checklists, reports, staff schedules, and tasks
• Enforce brand standards, franchise processes, and confidentiality

Staff Management

• Weekly team meetings, coaching sessions, and 1-to-1s
• Oversee training, rotas, HR processes, disciplinaries and audits

Required Skills & Qualities

• High-energy with a genuine passion for helping others
• Strong empathy, compassion, and positivity
• Professional team player with a strong work ethic
• Commercially aware and understands profitability
• Exceptional customer service skills
• Able to greet every member by name within 10 seconds
• Passionate about motivating and uplifting people in every class
• Organised, adaptable, detail-driven
• Maintains confidentiality and avoids conflicts of interest

Why Join Transform Hub Doncaster?

• Part of a nationwide, fast-growing franchise brand
• Part of a wider regional team including our Rotherham site
• Proven results-focused model
• Genuine community impact
• Strong leadership support
• Long-term career progression
• Further sites lined up for Sheffield & South Yorkshire

Compensation:

• Basic £38,000 - £42,000
• Competitive Bonus scheme with On Target Earnings £52,000+

Apply Now

Apply with your CV and a short statement outlining:

• Your leadership experience
• Your background in fitness, sales, or customer service
• Why you want to lead a Transform Hub

Job Type: Full-time

Pay: £38,000.00-£52,000.00 per year

Benefits:

• Free fitness classes
• Free parking
• Gym membership
• On-site gym
• On-site parking

Work Location: In person