Travel Specialist

You've discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as "one of the Healthiest 100 Workplaces in America" ─ is focused on the mind/body/soul of team members through our Culture of Care.

The Travel Specialist is responsible for assisting team members in booking and coordinating travel arrangements.  This role requires a high level of customer service and attention to detail. The Travel Specialist serves as an expert advisor, ensuring team members have seamless travel experiences tailored to their unique needs and preferences.

Ideal candidate will have excellent communication, interpersonal, and organizational skills. Will have strong attention to detail and ability to multitask in a fast-paced environment.

Education: High school diploma or equivalent required; associate or bachelor's degree in hospitality, tourism, or related field preferred.

Experience: 1+ years of experience in travel planning, customer service, or hospitality industry is highly desirable. Familiarity with travel booking software, global distribution systems (GDS), and online reservation platforms.

Travel: 0-10%

Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. However, work may be performed at any time on any day of the week to meet business needs. Overtime may be required.

KEY RESPONSIBILITIES

• Consults with team members to determine their travel needs, preferences, and budget.

• Researches, recommends, and books travel packages, flights, accommodations, transportation.

• Prepares and presents customized itineraries to team members, ensuring all aspects of the trip are covered.

• Handles changes, cancellations, and emergencies, providing prompt support and solutions as needed.

• Maintains accurate records of bookings, payments, and communications with clients.

• Reconciles expenses related to travel, credit cards, hotels, and similar categories.

• Stays informed about current travel trends, restrictions, and updates within the industry.

• Performs other related duties as required and assigned.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as a comprehensive list of all functions, responsibilities, skills or abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. 

How Does FTI Give YOU the Chance to Thrive?

If you're energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what's possible for your future.

Once you're a team member, you're supported and provided with the knowledge and resources to achieve your career goals with FTI. You're officially in the driver's seat of your career, and FTI's career development and continued education programs give you opportunities to position yourself for success.

FTI is a "merit to the core" organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.

Benefits are the Game-Changer

We provide industry-leading benefits as an investment in the lives of team members and their families. You're invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you're ready to learn more about your career with FTI, apply today

Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.