FOH Team Member

2 days ago

Sittingbourne ME SB, United Kingdom Styled4 Full time £24,000 - £36,000 per year

Overview

We are seeking enthusiastic and customer-focused Front of House Team Members to join our vibrant hospitality team. This role offers an exciting opportunity to be the welcoming face of our establishment, providing exceptional service and ensuring guests enjoy a memorable experience. The position involves engaging with customers, supporting food service operations, and maintaining a clean and organised environment. Previous restaurant or food service experience is advantageous but not essential, as training will be provided. All roles are paid, including internship positions, ensuring fair compensation for your efforts.

Responsibilities

  • Greet guests warmly and manage their seating arrangements efficiently
  • Take food and beverage orders accurately and relay them to the kitchen or bar staff
  • Serve food and drinks promptly while maintaining high standards of presentation and hygiene
  • Assist in food preparation tasks as required, adhering to food safety standards
  • Upsell menu items to enhance guest experience and maximise sales opportunities
  • Ensure the cleanliness and organisation of the front of house area, including tables, counters, and service stations
  • Handle cash transactions accurately using the point-of-sale system
  • Manage time effectively during busy periods to ensure prompt service
  • Support team members in maintaining a welcoming atmosphere for all guests

Skills

  • Experience in restaurant service or food preparation is desirable but not mandatory; training will be provided for those new to hospitality
  • Knowledge of food safety standards and procedures is advantageous
  • Basic maths skills for handling transactions and managing bills accurately
  • Previous kitchen or culinary experience is a plus but not essential
  • Excellent time management skills to prioritise tasks efficiently during peak hours
  • Strong communication skills with a friendly and professional demeanour
  • Ability to upsell menu items confidently to enhance guest satisfaction and sales performance
  • Organised with a keen eye for detail to maintain high standards of cleanliness and presentation

This role offers a dynamic environment where you can develop valuable hospitality skills while delivering outstanding service to our guests. We welcome applicants who are eager to learn, work well within a team, and take pride in creating positive dining experiences.

Job Type: Temporary

Contract length: 12 months

Pay: £12.21-£15.63 per hour

Expected hours: 4 – 40 per week

Work Location: In person

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