Area Manager Catering

1 week ago

Belfast, United Kingdom Mount Charles Group Full time €40,000 - €80,000 per year

Company Description

Mount Charles began as a small, family-run catering business in 1988 and has since become one of Ireland's leading independent support service providers. With over 3,000 talented people, Mount Charles delivers exceptional catering, cleaning, vending, and event services across the island of Ireland. The company's success is built on strong partnerships, innovation, and understanding what matters most to clients. Mount Charles is driven by a vision to provide the best employee and customer experience every day.

Role Description

  • To lead and manage catering operations across multiple sites, ensuring high standards of food quality, service delivery, compliance, and financial performance. The Area Manager will act as the key link between site teams and senior management, driving operational excellence and client satisfaction.

Leadership & People Management

  • Manage and support Site Managers and catering teams across designated sites.
  • Conduct regular site visits, performance reviews, and coaching sessions.
  • Ensure effective communication and engagement within teams.

Operational Excellence

  • Oversee day-to-day catering operations ensuring compliance with food safety, health & safety, and company standards.
  • Monitor audits and implement corrective actions promptly.
  • Drive continuous improvement initiatives.

Financial Management

  • Manage budgets and cost controls for all sites.
  • Review sales data and implement strategies to improve revenue and reduce wastage.
  • Ensure accurate reporting and forecasting.

Client Relationship Management

  • Act as the main point of contact for clients across sites.
  • Handle escalations and maintain strong client partnerships.
  • Attend client meetings and provide operational updates.

Recruitment & Staffing

  • Oversee recruitment for vacant roles and ensure adequate cover for sickness and holidays.
  • Work closely with HR to manage employee relations issues.

Training & Development

  • Schedule and deliver training programs (e.g., food safety, Spoonfed system).
  • Support staff development and succession planning.

Skills & Experience Required:

  • Proven experience in multi-site catering or large-scale catering site / 2-3 years experience
  • Strong leadership and communication skills.
  • Financial acumen and ability to manage budgets.
  • Knowledge of food safety and health & safety regulations.

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