Field Service Technician

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit

Our Opening and Your Responsibilities

Are you passionate about delivering outstanding customer service and have a strong background in electrical, electronic, or mechanical engineering? We are looking for a proactive and skilled Field Service Technician to provide both reactive and proactive service work including installation, commissioning, certification, and maintenance of product inspection and systems equipment.

Join a company that regards quality as fundamental to everything we do and puts customer satisfaction at the heart of our business. Enhance your career in a dynamic environment that encourages continuous learning and growth.

Apply now and be part of a dedicated team delivering excellence every day

Key Responsibilities:

* Perform routine performance verification and preventative maintenance

* Install and commission new equipment

* Rectify breakdowns efficiently

* Promote audits, calibrations, and validation activities

* Adhere to KPIs and complete all administrative tasks promptly

* Travel regularly to customer sites, including occasional visits to Leicester

* Maintain and manage stock responsibly

What You Need to Succeed

* Experience in a customer-facing service environment: You should be comfortable interacting directly with customers, understanding their needs, troubleshooting issues on-site, and providing clear, professional communication. This includes managing customer expectations and ensuring a positive service experience.

* Technical proficiency in electrical, electronic, and mechanical engineering: A solid understanding and hands-on experience with electrical circuits, electronic components, and mechanical systems are essential. You should be capable of diagnosing faults, performing repairs, and executing maintenance tasks effectively across these technical domains.

Our Offer to You

* International career development opportunities

* Being part of One Team that thrive from collaboration and drives continuous improvement

* Support working families through enhanced family friendly policies and flexible working patterns.

* Encouragement to work creatively, autonomously and to measure and celebrate success

* Support with individual learning, development, and growth within the Company

* We encourage work life balance and offer 25 holidays, plus Bank Holidays, and rewards length of service by increasing your holiday entitlement to a maximum of 29 days upon predefined milestones.

* Health and Wellbeing of employees is important to us and as such all employees have BUPA healthcare, an Employee Assistance Program service and access to our wellbeing portal.

* You will join a Trustee based pension scheme and have peace of mind with 4x life assurance.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our global workforce, which reflects the diversity in the many countries in which we operate internationally. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process. If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch by email to [1] so that we can make alternative arrangements for you. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us [2] here.

References

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