Head of Customer Support
5 days ago
We are currently recruiting for a Head of Technical Support for an expanding software and systems service provider.
The main purpose of the role will be to lead and grow the technical support function ensuring excellent customer service and technical assistance. You will lead support operations and manage a large team ensuring the delivery of both software and electro-mechanical support functions.
You will encourage continuous improvement and develop processes and tools in the team.
As well as operational management you will also develop and improve your team as well as produce reporting and insights on performance.
Candidates will have experience and skills in the following:
- Extensive leadership / management experience in a technical support environment
- Knowledge of support tools and best practice including proficiency in the use of JIRA
- Worked in a fast paced environment
- Past technical experience
- Worked in a service based environment
- Past experience in the Distribution, Logistics or Warehouse Management sector would be highly desirable
The role will be office based 2-3 days per week and 2-3 days from home.
The package on offer is £75,000 - £87,000 per year plus benefits including bonus.
Please apply today for immediate consideration and further information.
-
Head of Technical Support
3 days ago
Northampton, Northamptonshire, United Kingdom Logistex Full timeAre you an experienced leader with a passion for delivering exceptional technical support and good understanding of PLC?Join us as Head of Technical Support and take charge of scaling and optimizing our support function to ensure outstanding customer experiences.As Head of Technical Support, you will lead a high-performing team of engineers and specialists,...
-
Head of Pay, Reward
5 days ago
Northampton, Northamptonshire, United Kingdom University of Northampton Full time £40,000 - £80,000 per yearAbout The JobTo submit an application, please contact Cathy Walsh at Triangle Partnership - Applications for this post close at 5pm on 28 November 2025.Interview Date to be confirmed.Reporting to the Director of Human Resources, and as a member of the HR Senior Leadership Team, this post is strategically responsible for leading a first class pay, reward and...
-
Head of Marketing
3 days ago
Northampton, Northamptonshire, United Kingdom Zachary Daniels Full timeHead of MarketingLocation:Northamptonshire (3 days office / 2 days home, with higher initial on-site presence)Salary:£110,000 to £130,000 per annum + car allowance + generous bonus + private medical + excellent benefitsZachary Daniels Retail Recruitment are proud to represent this client in the market in what is a fantastic opportunity.One of the largest...
-
Customer Support
1 day ago
Northampton, Northamptonshire, United Kingdom Lloyds Banking Group Full timeEnd DateFriday 28 November 2025Salary Range£25,000 - £25,000We support flexible working – click here for more information on flexible working optionsFlexible Working OptionsFlexibility in when hours are workedJob Description SummaryA full-time branch-based opportunity working 35 hours per week.Job DescriptionJOB TITLE: Customer...
-
Head Chef
7 days ago
Northampton, Northamptonshire, United Kingdom Compass Group Full time £28,912 - £40,000 per yearHead Chef - Northampton£28,912 per annumMonday - Friday 8am - 4pmAre you passionate about food and ready to lead a kitchen team to success? We're looking for an experienced and enthusiastic Head Chef to join our dynamic team in Northampton If you thrive in a fast-paced environment and have a flair for delivering high-quality dishes, we want to hear from...
-
Head of CRM
2 weeks ago
Northampton, Northamptonshire, United Kingdom Proactive Appointments Ltd. Full time £70,000 - £85,000 per yearHead of CRM (Software Development)Northampton | Up to £80,000 per annum + 5%-15% annual bonus | 4 days on-site per weekAn exciting opportunity has arisen for aHead of CRMto join aleading organisation, taking a pivotal role in shaping and delivering the company'sCRM strategy. This is ahands-on leadership positionthat blends technical expertise with strategic...
-
Head of Sales
2 weeks ago
Northampton, Northamptonshire, United Kingdom ACS Staffing Solutions Full time £60,000 - £100,000 per yearJob DescriptionHead of Sales West Northamptonshire Full-Time | PermanentSalary: up to £60k base OTE £100kOur client is currently seeking an experienced and driven Head of Sales to lead their commercial growth strategy. This is a fantastic opportunity for a sales professional to take ownership of the sales function within a growing and ambitious...
-
Head of Recruitment
3 days ago
Northampton, Northamptonshire, United Kingdom Creative Education Trust Full timeAre you ready to shape the future of education through exceptional recruitment?Creative Education Trust is seeking a dynamic and strategic Head of Recruitment to lead talent acquisition across our network of schools. If you're passionate about building strong employer brands, driving innovative recruitment strategies, and making a real impact on staff...
-
Head of Sales
24 hours ago
Northampton, Northamptonshire, United Kingdom Billing Finance Full timeHead of SalesAbout You?Are you a strategic and proactive Sales Leader, able to motivate and drive a successful team?Have you previously worked within a consumer finance setting?Does the idea of joining a company who are undergoing a genuinely exciting period of change and growth appeal?About the RoleWe're now searching for our new Head of Sales to join us in...
-
Head of CRM
2 weeks ago
Northampton, Northamptonshire, United Kingdom Edge Tech Full time £70,000 - £80,000 per yearJob DescriptionHead of CRM (Development)Northampton - x3 times a week£70,000 - £80,000 basePlus uncapped annual bonus 15% OverviewThe Head of CRM will play a pivotal role in shaping and executing the company's CRM strategy, ensuring that the Zoho CRM platform and connected systems deliver maximum value to the business.This role sits at the intersection of...