Security Operations Manager

6 days ago

Birmingham, Birmingham, United Kingdom Damicor Full time

Security Resource Lead

Location: Birmingham Airport

Salary: £37,000pa - £40,000pa + benefits

Benefits: Generous Pension Scheme, Life Insurance, Employee Share Scheme, Medical

Cash Health Plan

Contract Type: Permanent

Grade: Supervisor

Department: Security

Birmingham Airport are seeking a highly organised, analytical, and proactive Security Resource Lead to join their Security Business Support team. This is a key role responsible for building, managing and maintaining long-term resource planning and rosters for our Security Operation.

If you thrive in a fast-paced environment, excel in data-driven decision-making, and enjoy working collaboratively with operational teams, then this could be the perfect opportunity for you.

What You'll Be Doing:

  • Develop 6–52 week resource plans, translating airline schedules and forecasts into workforce requirements.
  • Build seasonal and individual rosters aligned with demand, SLAs, working practices, and flexible working requests.
  • Use planning tools to balance staffing supply, identify long-term resourcing gaps, and maintain accurate rostering and attendance systems.
  • Produce monthly and annual reports, monitor annual leave, overtime, contractual hours, and ensure training compliance.
  • Act as the main contact for roster queries, support onboarding, and manage contract or shift preference changes.
  • Work closely with Security Operational Line Managers to meet staffing needs.
  • Lead quarterly resource planning meetings, ensure compliance with Health & Safety and Department for Transport standards, and provide cover for mid- and short-term planning when required

What We're Looking For:

  • Proven experience creating and managing optimised staff rosters.
  • Strong supervisory or team leadership background.
  • Advanced Microsoft Excel skills.
  • Excellent communication and relationship-building abilities.
  • Ability to analyse complex data and turn it into effective staffing solutions.
  • High attention to detail and strong organisational skills.
  • Willingness to obtain and maintain Counter Terrorist Clearance.
  • Commitment to maintaining safety, legal compliance, and best practices.

Benefits:

Health & Wellbeing:

  • 24/7 GP and Counselling Helpline
  • Medical Cash Health Plan
  • Access to Occupational Health
  • Wellbeing activities

Financial & Lifestyle Benefits:

  • Generous Pension Scheme
  • Life Insurance
  • Employee Share Scheme
  • Salary Sacrifice Car Scheme*
  • Cycle2Work Scheme
  • Access to hundreds of discounts, offers, and perks through BHX Proud Perks

Travel & Transport:

  • Free On-Site Parking*
  • Discounted Travel Passes

Shopping & Leisure:

  • Up to 30% off airport restaurants and shops*

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