Human Resources Administrator

1 day ago

Birmingham, Birmingham, United Kingdom Career Moves Group I B Corp™ Full time £36,000 - £40,000 per year

Learning & Development Administrator

Location:
Birmingham (Hybrid – 2/3 days onsite)

Length:
ASAP for 3 months

Rate:
£18-20 p/h (inside IR35)

Hours:
9am – 5pm

Job Purpose

Ensures training is scheduled, resourced and coordinated in a cost-effective effective and efficient way. The role provides professional customer service to a wide range of people. It brings accuracy and attention to detail through a range of business systems and processes.

Key Responsibilities and Accountabilities:

  • Taking responsibility for the effective scheduling and coordination of training and assisting the Manager with more complex scheduling decisions or projects.
  • Maintaining the training plan – have a clear understanding of demand and budget to ensure courses run efficiently.
  • Building and maintaining excellent relationships, particularly those in training design and delivery, working closely with them to understand the changing support needs.
  • Working with trainers and suppliers to support technical requirements for delivery.
  • Making payments to suppliers and freelancers, feeding data into planning and budgeting processes.
  • Working with various business systems and processes, ensuring highly accurate and timely recording and reporting of data to meet departmental objectives.
  • Providing an excellent customer service giving advice and assistance to deal with customer queries or complaints.
  • Assisting with the management of training venues and day-to-day operations on sites where required.
  • Identifying opportunities for collaboration, ensuring efficient use of resources whilst still meeting the training need.

Requirements

  • Experience of working effectively as part of a team with interlinking dependencies. Distributing information through sound communication and interpersonal skills
  • Experience managing conflicting priorities, juggling workload and working to tight deadlines effectively, often under pressure
  • Plan and organise, with proven ability to manage a changeable workload
  • SkAdvise, influence and negotiate effectively with colleagues, customers and stakeholders within and external to our client
  • Analyse and the ability to identify the most effective logistical support required, developing innovative and effective solutions to business challenges
  • Identify problems and find efficient, innovative solutions and apply commercial imperatives to decision making to deliver value for money
  • Demonstrate IT literacy with good knowledge of Outlook, Word, Excel and ability to learn new systems and apply excellent attention to detail
  • Demonstrate knowledge and interest in the principles of training and understanding of the output of the client
  • Experience of managing or working to defined budgets and financial plans
  • Deliver high quality customer service to a wide range of people
  • Utilise communication and interpersonal skills to build and maintain effective relationships

Job Impact

  • Training demand and business requirements
  • Working in a team within a larger department, all which have interdependencies and high value relationships
  • Regular liaison with externals, particularly freelancers and suppliers

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